Job Description
UPS Capital, one of the main UPS divisions, provides risk mitigation and insurance solutions for businesses of all sizes and industries along global supply chains.
Role
We are seeking a commercially minded, process- and project-driven leader to evolve and scale our underwriting capability across our International Region (Europe, Asia, and the Americas). This is not a traditional underwriting role, but a platform leadership position sitting at the intersection of:
- Underwriting expertise
- Operational excellence
- Systems and digital delivery
- Policy administration
- Compliance
What You Will Get
- A salary in the region of £65,000 per annum
- Monthly car allowance
- A bonus of 20% of the base salary based on company performance
- A company pension scheme, paid maternity leave, holiday pay, discounts at major retailers (including Apple and cinemas), and attractions (including Alton Towers and The London Eye)
- UPS employee shipping discounts
- Opportunities to progress with our ‘promotion from within’ policy
- Industry-leading training
- Employee assistance programmeBonus incentive based on performance
- Remote work opportunities, including the supply of all necessary equipment
What You’ll Do
- End‑to‑end underwriting operations ownership
- Own and continuously improve submission‑to‑bind, policy administration and compliance workflows across Europe
- Drive efficiency, standardisation and scalability of underwriting processes
- Identify bottlenecks and implement structured process improvements
- Lead the development and optimisation of underwriting platforms, workflow tools, data flows and reporting infrastructure
- Lead cross‑functional transformation projects across operations, underwriting and customer experience
- Deliver initiatives aligned to growth, efficiency and customer experience
- Implement structured change management and measurable outcomes
- Contribute to underwriting decisions on complex cargo risks
- Ensure alignment between risk appetite, pricing discipline and operational execution
- Support profitable portfolio growth through balanced commercial judgement
- Improve turnaround times and conversion; enable scalable growth; balance risk with commercial opportunity
- Lead and develop a high‑performing underwriting operations team
- Build a culture focused on execution excellence, accountability and continuous improvement
What You’ll Bring
- Experience in underwriting operations, process design or transformation
- Strong project management and change capability
- Experience with systems, workflows and digital tools
- Commercial awareness and strong cross‑functional collaboration skills
Preferred
- Marine/Cargo insurance experience
- Exposure to MGA, Lloyd’s, or transformation environments
- ACII or equivalent qualifications
Why Is This Role Different?
This is a unique opportunity to build and scale an underwriting platform, combining ownership, innovation and strategic impact within a global organisation.
Your Career at UPS Capital
Join a team where innovation, ownership and impact are at the core of how we operate. This is a role for individuals who want to lead transformation.
UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work‑related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity. UPS is committed to providing a workplace free of discrimination, harassment and retaliation.
Employee Type: Permanent
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