Clinical Systems Manager
As our Clinical Systems Manager, you’ll play a pivotal role in ensuring our clinical teams are supported by reliable, effective and future‑focused digital systems. If you’re passionate about clinical technology, enjoy working across teams, and want your expertise to make a real difference in a hospice environment, we’d love to hear from you.
Location: St Peter & St James Hospice, BN8 4EDSalary: £37,463 – £41,635 per annumContract Type: Permanent, full-timeWorking Hours: 37.5 hours per weekClosing Date: We will be shortlisting and interviewing as applications are received, so early applications are strongly encouraged.
What you’ll be doing
You’ll be responsible for managing our clinical information systems and leading the effective implementation of digital solutions that support patient care across the organisation, central to how we use data, electronic patient records and digital platforms to improve quality, safety and efficiency.
Clinical Systems & System Administration
- Manage and support the electronic patient record system (SystmOne) and associated clinical systems.
- Maintain system administration, including user access, permissions and data integrity.
- Work closely with the Caldicott Guardian to ensure appropriate access to clinical information.
- Support investigation of clinical systems incidents and contribute to audit activity.
SystmOne Improvement & Projects
- Lead and deliver the SystmOne Improvement Project from initiation through to completion.
- Assess current and future system needs and translate clinical requirements into practical solutions.
- Chair system development meetings and engage stakeholders across services.
- Provide clear progress reporting, risk management and project documentation.
Training & Change
- Develop and oversee SystmOne induction training and ongoing system training.
- Produce training materials and support effective adoption of system changes.
- Manage organisational change required to embed new functionality and ways of working.
Digital Solutions, Data & Governance
- Champion innovative digital solutions that enhance patient care, safety and user experience.
- Support development of clinical dashboards and reporting for governance and service improvement.
- Advise on digital readiness for initiatives such as electronic prescribing.
- Support information governance and data quality across the organisation.
What we’re looking for
- Degree-level education or equivalent relevant experience.
- Strong working knowledge of SystmOne, ideally within a clinical setting.
- Experience managing electronic patient records and clinical information systems.
- Confident project management skills with experience delivering system or service improvements.
- Strong data analysis, reporting and problem‑solving skills.
- Excellent communication skills with the ability to work effectively across clinical and non‑clinical teams.
- A proactive, organised and solutions‑focused approach.
- A personal commitment to the values, aims and ethos of hospice care.
A project management qualification would be advantageous.
Benefits
- 27 days holiday
- Enhanced maternity/adoption pay
- Monthly occupational health clinics
- 20% discount in our charity shops
If you’re motivated to use digital systems to improve patient care and want to work in a supportive, purpose‑led organisation, we’d love to hear from you.
We will be shortlisting and interviewing as applications are received, so early applications are encouraged.
We value diversity and inclusion so encourage applications from everyone, regardless of race, national origin, sex, gender identity and/or expression, sexual orientation, religion, disability or age.
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