Shift Manager

About Us

We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well‑being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity.

The Role

An opportunity has arisen at Northampton for an experienced leader to join the Production Team as a Shift Manager. We are looking for a safety focused, highly motivated and driven individual who can demonstrate a positive can‑do attitude together with excellent organisation and leadership skills.

Responsibilities

• Help deliver our vision of safety being a core value for all employees.
• Manage people resources within area of responsibility, including recruitment, onboarding, appraisal, performance management, continual training and development and other employee relations issues.
• Monitor the performance of the team, individuals and equipment, take corrective and preventative actions and ensure those actions are fully embedded in the business.
• Day‑to‑day management of factory flow by forward planning and mitigation of bottlenecks (manning, machine, processes) to maximise throughput of the plant each day.
• Establish and maintain regular feedback loops and information flow between the corrugator, conversion, despatch and customer services.
• Maintain effective communication processes to ensure the shift is up to date with business performance, policy and process changes and to foster opportunities for giving and receiving feedback.
• Work closely with the engineering team to ensure key maintenance work is completed in pre‑agreed priority order, and proactively service certain machine elements when not in use.
• Collaborate with department heads for Safety and Quality to ensure all processes are properly rolled out, embedded within the team and that duties are fulfilled with regard to layered auditing.
• Work closely with the Sales and Planning teams to keep customer service at the centre of all decisions made.
• Accept and embrace change and influence others in a positive, engaging manner.

Qualifications

• Minimum Grade 4 (or equivalent) in English and Maths.
• Solid leadership skills and ability to take ownership for team members (essential).
• Previous experience leading a team within the paper, packaging and manufacturing industry (essential).
• Background in a manufacturing process (essential).
• Lean manufacturing training (desirable).
• Organised in a fast‑paced environment.
• Able to prioritise workload to meet deadlines.
• Self‑motivated.
• Good attention to detail.
• Able to use computer systems including Cobis (essential).
• Target driven.
• Knowledgeable in key processes within general operation and logistics.

What We Offer

• Competitive salary & benefits, including annual leave, pension and a Cycle to Work scheme.
• Ongoing training and development opportunities.
• 24/7 confidential support for you and your family.
• Flexible working options and family‑friendly policies.
• Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer).

Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria.

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