ServiceNow Now Assist (ITSM) Project Manager – hybrid London or Birmingham, UK

Company: Platform 6 Ltd
Apply for the ServiceNow Now Assist (ITSM) Project Manager – hybrid London or Birmingham, UK
Location: London
Job Description:

ServiceNow Now Assist (ITSM) Project Manager – hybrid – London or Birmingham, UK

An exciting opportunity exists for a ServiceNow Now Assist (ITSM) Project Manager to be based on a permanent hybrid basis in Birmingham or London, UK. This will be a 3 days a week hybrid role with the other 2 days remote. Full time hours available (40 hours per week).

Qualifications

  • 8 years+ Project management experience
  • 5 years+ ServiceNow Project management – ESSENTIAL
  • Now Assist (ITSM) – ESSENTIAL
  • Incident, Problem, Change, Service Catalog, Knowledge Management
  • ITIL
  • CSA, CIS-ITSM
  • AI
  • Financial services desirable

Responsibilities

The role involves leading ITSM Now Assist implementations, stakeholder management, AI-enabled ServiceNow, risk management, budget management, integration, ITIL, governance, testing, QA, continuous improvement, planning, workshops, change management and compliance.

Salary and Benefits

Salary – £90-110k + Bonus + Benefits

Application

Please apply with an updated resume to matt.stevenson@platform-6.com or call +44 (0) 1832 776500

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Posted: June 23rd, 2026