Assistant Branch Manager

Assistant Branch Manager – Howden Consumer & Local Commercial

We are seeking an Assistant Branch Manager to join our growing team. The role involves supporting day‑to‑day operations of a branch, coaching team members, and making evidence‑based decisions to deliver client results.

Responsibilities

• Support day‑to‑day running of the branch.
• Develop and coach team members to realise their potential and develop their skills.
• Lead with a people‑first mindset, supporting and empowering the team to deliver world‑class service.
• Analyse data and make evidence‑based decisions while maintaining attention to detail.
• Make timely decisions that are in the best interest of clients, teams and the business.
• Seek new business opportunities and care for the existing client base.
• Exceed expectations for teams and customers, demonstrating strong values in all situations.

Qualifications

• Excellent communicator capable of sharing knowledge, experience and best practices.
• Strong collaborative spirit and teamwork orientation.
• Commercial mindset with analytical decision‑making skills.
• Resilience and enthusiasm to support clients and pursue growth.
• Ability to lead with a people‑first mindset and uphold company values.

Benefits

• 22 days holiday (plus bank holidays), increasing with length of service.
• Life assurance up to 4× salary.
• Income protection guaranteeing income for up to 5 years if ill or injured.
• Contributory pension scheme – 4% employer contribution, 5% employee contribution, rising to 5/5% in April2025.
• Healthcare Cashplan providing a range of health‑related benefits.
• Discounts on gym membership, high‑street retailer discounts and a range of lifestyle benefits.
• Salary‑sacrifice schemes: travel insurance, cycle‑to‑work, car leasing, technology purchase.
• Access to discounted Howden insurance products.

Reasonable Adjustments

We provide accommodations to support reasonable adjustments, including flexible hours and hybrid working where possible. Please discuss any specific needs with recruiter.

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