The Role
We are seeking an experienced Project Manager (PM) to lead delivery across a complex front‑office transformation programme. The Project Manager will be responsible for the end-to-end delivery of assigned projects, ensuring they are completed within prescribed timelines and budgets. This includes defining project objectives and scope, coordinating team efforts and third‑party vendors, and overseeing quality throughout the project lifecycle. This role requires strong leadership, communication, and organisational skills, along with the ability to operate in a fast‑paced environment.
This is a 12 month FTC.
Project Leadership & Delivery
- Own day‑to‑day delivery of assigned workstreams within the front‑office programme, ensuring progress against scope, timelines, and milestones.
- Develop and maintain detailed project plans, RAID logs, resource plans, and progress dashboards.
- Manage dependencies across business, operations, and technology teams, escalating issues where appropriate.
Stakeholder & Team Management
- Engage closely with front‑office teams, operations, and technology partners to ensure alignment and adoption.
- Work collaboratively with the Business Analyst to ensure requirements are captured, understood, and translated effectively into deliverables.
- Facilitate regular steering meetings, project working groups, and vendor sessions, producing clear updates and structured reporting.
Requirements, Design & Solution Oversight
- Support and guide the development of requirements, process maps, and solution options in partnership with the BA and Programme Lead.
- Coordinate the review and sign‑off of functional designs, configuration specifications, and integration requirements.
- Ensure solutions align with business objectives, operational efficiency goals, and the programme’s strategic goals.
Governance & Risk Management
- Maintain strong project/ programme governance, ensuring compliance with internal delivery standards and controls.
- Identify, track, and manage risks, issues, and dependencies, proactively driving resolution.
- Maintain clear and consistent communication with senior stakeholders, providing insights, forecasts, and recommendations.
Testing, Deployment & Change
- Lead planning and coordination of UAT cycles, working with brokers and SMEs to ensure proper coverage and defect triage.
- Oversee cutover planning, go‑live readiness, and early life support for new systems and processes.
- Support change management activities including training, communications, adoption tracking, and post‑implementation reviews.
Essential Skills & Experience
- Proven experience as a Project Manager within the insurance or reinsurance sector, ideally within Specialty or the London Market.
- Strong track record delivering front‑office or broker‑facing systems, tools, or process improvements.
- Excellent project planning, governance, and reporting capabilities.
- Strong communication and stakeholder management skills, with the ability to work confidently with brokers and senior leaders.
- Ability to manage multiple concurrent workstreams in a fast‑paced and evolving environment.
Desirable
- Experience supporting start‑ups, new market entrants, or business build‑outs.
- Familiarity with broking platforms, document production tools, CRM systems, or placement technologies.
- Understanding of London market practices, including regulatory and operational nuances.
Personal Attributes
- Highly organised, delivery‑focused, and proactive.
- Comfortable navigating ambiguity and shaping structure in newly forming environments.
- Strong relationship builder with a collaborative, open working style.
- Confident decision‑maker with a pragmatic, solutions‑driven mindset.
Willis Re is committed to embracing a diverse, inclusive, and flexible work environment. We provide equal opportunity to all qualified individuals regardless of race, colour, religion, age, gender, gender expression, national origin, veteran status, disability, orientation, or any other legally protected categories. If you have a need that requires accommodation, please email us at talentacquisition@willisre.com.
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