Account Director

What You’ll Be Doing

• Drive the creation and implementation of account growth strategies focused on renewals and expansion
• Build strong executive-level relationships, acting as a esteemed advisor to clients
• Partner with Customer Engagement Managers to align on retention and growth initiatives
• Navigate SHL’s full product suite to identify upsell and cross-sell opportunities
• Collaborate with pre-sales and solution experts to design impactful proposals
• Direct QBRs and strategic reviews showcasing SHL’s value and performance insights

Essential

• Proven experience in account management or solution sales
• Strong stakeholder management and communication skills
• Experience working with CRM tools (Salesforce preferred)
• Track record of strategic growth and client relationship building

Desirable

• Experience in SaaS or HR Tech
• Understanding of HR/talent lifecycle solutions
• Familiarity with consultative selling approaches
• Ability to direct C-suite presentations and negotiations

You must hold the relevant right-to-work documentation for this UK based role.

Benefits

• Employee benefits package that takes care of you and your family.
• Support, coaching, and on-the-job development to achieve career success
• A fun and flexible workplace where you’ll be inspired to do your best work (find out more LifeAtSHL )
• The ability to transform workplaces around the world for others.
• Hybrid working is available.

SHL is an equal opportunity employer. We support and encourage applications from a diverse range of candidates. We can, and do make adjustments to make sure our recruitment process is as inclusive as possible.

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