IT Services Manager

IT Services Manager (On‑site, Gloucester) – Salary: GBP45k–GBP50k

We are looking for an experienced IT Services Manager to take ownership of IT across a busy, multi‑user environment. This hands‑on role involves keeping systems running day‑to‑day and shaping the long‑term technology direction.

What You’ll Be Doing

• Lead and manage the IT support function, including line management and staff development.
• Oversee day‑to‑day running of networks, servers, devices and cloud systems.
• Manage Microsoft 365 – user accounts, security and service configuration.
• Monitor performance, troubleshoot issues, and ensure systems remain stable and secure.
• Take ownership of cyber security, backups and disaster recovery planning.
• Act as the main point of contact for third‑party suppliers and service providers.
• Manage ICT budgets, procurement and contracts.
• Support and deliver IT projects from planning through to implementation.
• Work with senior stakeholders to develop a clear, forward‑looking IT strategy.

What We’re Looking For

• Previous experience within the education sector.
• Strong technical background across networks, servers and cloud platforms.
• Solid experience with Microsoft 365 and associated technologies.
• Good understanding of cyber security and data protection.
• Experience managing suppliers, budgets and projects.
• Confidence leading a team and working with non‑technical stakeholders.
• Organised, proactive and able to prioritise effectively.

Benefits

• 5 % pension contribution.
• Enhanced maternity and paternity leave.
• Enhanced sick pay scheme.
• Up to 20 days holiday plus bank holidays.
• Continuous professional development schemes.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

#J-18808-Ljbffr…