Interaction Designer

This role will support the interaction design function within the organisation, ensuring that the services we deliver are:

• Accessible so that anyone can use them, regardless of disability or access need
• Intuitive for new users or those with low digital skills
• Aligned with the government service standard

The successful candidate will spend most of their time working embedded within service teams, and part of their time establishing and maintaining interaction design standards and ways of working across the organisation.

An interaction designer is a confident and competent designer who can develop designs based on evidence of user needs and organisational outcomes. You will:

• lead the design of complex services, ensuring designs follow best practice and adhere to the departments design system and government service standard.
• deliver the interaction design approach for existing and new services, identifying appropriate strategies, methods, and priorities.
• work closely with multi-disciplinary teams to produce and develop design concepts, re-using common component design patterns from across government where appropriate.
• create and iterate practical prototypes to test design concepts with users and inform delivery decisions.
• champion accessibility and user‑centred design, ensuring services are inclusive and meet user needs, including assisted digital considerations.
• contribute to the quality and consistency of interaction design delivery across one or more services, escalating risks or issues where appropriate.
• interpret and apply research and data, using evidence to inform and iterate design decisions.
• represent design for UKEF at cross-government and internal assessments against the Service Standard.
• work with external suppliers and contractors, supporting delivery and ensuring alignment with internal standards and ways of working.

This role is aligned with and assessed against the DDaT Capability Framework – Interaction Designer.

This list is not exhaustive, and you may be required to carry out additional duties according to business needs.

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