Root Cause Analyst: Shape Customer Outcomes & Process Improvement

PLC D&G Group Limited is looking for a Root Cause Analyst based in the United Kingdom. You will analyze customer outcome data to identify trends and lead investigations to find and fix underlying issues.

The ideal candidate has strong analytical skills, excellent communication abilities, and experience in a customer-focused environment. This position includes a hybrid work model and offers various benefits like health plans and professional development opportunities.

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