Senior Service Engineer in London

Senior Service Engineer – CCTV & Electronic Integrated Security

Location and Company

South / East LondonHSB Technical Ltd is a specialist recruiter within the Fire & Security, Power & Propulsion and Shipbuilding sectors.

Overview

Responsible for the engineering, maintenance, technical support and lifecycle management of CCTV, Access Control and Integrated Security systems within the designated area. Manage client accounts, deliver high‑standard service and maintain technical performance across key accounts.

Responsibilities

• Service, maintain, fault‑find and repair CCTV, Access Control and Integrated Security systems
• Manage the technical and operational lifecycle of assigned client accounts
• Plan and organise workload and diary to ensure service levels are maintained
• Carry out preventative and reactive maintenance visits across commercial sites
• Build and maintain strong customer relationships, acting as a trusted technical point of contact
• Support system upgrades, technology refreshes and implementation of new IP‑based security solutions
• Work closely with the Operations Support Team and Senior Management to ensure customer satisfaction and account performance

Qualifications and Requirements

• Proven experience within the Electronic Security industry
• Strong technical knowledge of CCTV, Access Control and integrated security systems
• Experience with IP‑based security technologies
• Ability to work independently and manage own workload effectively
• Excellent communication and customer service skills
• Full UK Driving Licence
• Reliable, trustworthy, self‑motivated and committed to delivering high standards of service

Compensation & Benefits

• Basic salary of £35,000 – £40,000 depending on experience
• Uncapped commission scheme with realistic OTE of £45,000 – £55,000
• Company vehicle provided
• Ongoing manufacturer and technical training
• Clear career progression opportunities
• Exposure to high‑profile retail, commercial, government and education sector clients

Working Hours

Permanent role. Standard working hours apply. Detailed schedule to be agreed with management.

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