Operations Manager

Company: The Hotel Folk
Apply for the Operations Manager
Location: Aldeburgh
Job Description:

Operations Manager at The Brudenell Hotel, Aldeburgh

Brudenell Hotel,The Parade,Aldeburgh,Suffolk IP15 5BU

Pay: Up to £40,000 per year

Hours: Full-time

Award winning hotel operators The Hotel Folk are looking for an experienced Operations Manager at The Brudenell Hotel in Aldeburgh. If you are passionate about hospitality and an expert in food and beverage management, you’re the type of person we’re looking for to join our dedicated team, who pride themselves on looking after guests better than anyone else in Suffolk.

The Operations Manager’s key role within the hotel will be the direct management of the food and beverage operation whilst providing support to other department heads and to the General Manager.

Reporting to the General Manager, you will be an accomplished communicator with a warm and welcoming personality, have exceptional attention to detail, immaculate presentation and experience of fine dining and hotel operations.

You will have an enviable track record where guest expectations are regularly exceeded. You will be focussed and innovative, able to create a clear vision geared around constantly improving the offering of our hotel in order to provide the “blow-your-socks-off” hospitality experience for which we pride ourselves.

Responsibilities

  • Direct management of the food and beverage operation.
  • Provide support to other department heads and the General Manager.
  • Communicate effectively, maintaining a warm and welcoming approach.
  • Maintain exceptional attention to detail and immaculate presentation.
  • Ensure fine dining and hotel operations meet and exceed guest expectations.

Benefits of working for The Hotel Folk

  • A share of the tips.
  • Free golf at Thorpeness Golf Club and Hotel.
  • 28 days annual leave.
  • 50% off food in all our hotel restaurants.
  • B&B in any of our hotels from only £50 per room, per night.
  • 50% off treatments & discounted products at our Weavers’ House Spa.
  • Hospitality Action – Employee Assistance Programme, Retail Discounts.
  • Company pension scheme.
  • Tailored company induction and continued training and development opportunities.

About The Hotel Folk

The Hotel Folk is a group of luxury hotels and businesses located across the beautiful county of Suffolk. Founded in 1996, we have grown to comprise six unique and individual hotels, a Country Club, and luxurious Spa. Whilst all our properties are charmingly individual with their own unique personality, the thing they all have in common is the people; a community of Folk obsessed with looking after our guests and delivering a blow-your-socks-off hospitality experience.

Please note that we will not be able to process your application unless you have the right to work in the UK.

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Posted: June 24th, 2026