Our client, an well known Cafe/Bar & private function establishment based in Belfast city centre is seeking to recruit an asssitant manager to join the management team
This role supports the daily café-bar operations, leading the team to deliver excellent guest experiences, efficient service, and strong financial results. This role acts as second-in-command to the Café Bar Manager, stepping up in their absence.
Key Responsibilities
- Operations management: Oversee opening/closing, floor service, barista/bar operations, stock control, cash handling, and till reconciliation. Maintain cleanliness, ambience, and service flow throughout shifts.
- Team leadership: Train, schedule, brief, and coach staff. Lead by example on the floor, manage breaks, and conduct performance feedback. Support hiring and onboarding.
- Customer experience: Ensure warm, efficient service; handle complaints and special requests professionally; uphold service standards and brand tone.
- Product quality: Monitor drink and food preparation standards, presentation, and portion control; conduct tastings and recipe adherence; manage allergens and labeling compliance.
- Compliance and safety: Enforce health and safety, food hygiene, licensing laws, and age verification. Keep accurate records (HACCP, temperature logs, cleaning schedules, incident reports).
- Inventory and suppliers: Manage ordering, deliveries, stock rotation, waste control, and variance checks; liaise with suppliers and service contractors.
- Sales and profitability: Support menu engineering, promotions, upselling, and events; track KPIs (ATV, covers, labour %, waste, mystery guest scores) and suggest improvements.
- Administration: Prepare rotas within labour budgets; manage daily reports, bookings, and events coordination; support payroll inputs and training records.
- Maintenance: Report and follow up on equipment issues; ensure barista equipment calibration and basic troubleshooting.
- Community and brand: Maintain café appearance and merchandising; support social media content and local partnerships where relevant.
Requirements
- Experience: 12 years in a supervisory role in a café/bar/restaurant; barista and basic bar skills essential.
- Skills: Strong people leadership, guest service, cash management, multitasking, and problem-solving. Confident with POS systems and basic Excel/Sheets.
- Knowledge: Food safety Level 2+ (or willingness to obtain), allergen management, licensing/Challenge 25 (or local equivalent).
- Attributes: Calm under pressure, hands-on, organised, commercially aware, and a team-first mindset. Flexible for early mornings, evenings, weekends, and holidays.
Preferred
- Food Safety Level 3
- Experience with specialty coffee, latte art, cocktails, and small events.
- First aid at work; familiarity with HACCP and digital checklists.
KPIs
- Guest satisfaction and reviews
- Average transaction value and sales growth
- Labour cost percentage and scheduling accuracy
- Waste and stock variance
- Compliance audit scores and training completion
Hours of work – 5 out of 7 days – 10.00am – 8.00pm
Salary – £27k -£28k + Additional benefits
If you feel you would be a suitable candidate for this management position please forward CV in strictest confidence via link below
Skills:Management Supervision barista food beverages
Benefits:Paid Holidays Meal Allowance / Canteen Internet Allowance
WHJS1_NI
…