Store Detective

Position Details

Store Detective – Bristol

Pay: £17.00 per hour

Hours: Various. Shifts: Various.

Applicants must hold an SIA Door Supervisor licence and have experience as a Store Detective or a minimum of 3 years in Retail Security. Driving is an advantage as travel within a 20‑mile radius is required.

Responsibilities

• Ensure premises security: deter threats and maintain safety at all times.
• Enforce company policy and safeguard customers, colleagues and visitors through loss‑prevention measures.
• Create a warm and welcoming first impression for customers.
• Report and react: swiftly report incidents using digital platforms and escalating issues to in‑store management.
• Forge strong partnerships with local security, Business Improvement Districts and Police.
• Remain vigilant and proactive to detect and prevent shoplifting incidents.
• Support conflict resolution and de‑escalate using conflict‑management techniques.

Qualifications

• Minimum of 3 years in Retail Security or experience as a Store Detective.
• Valid SIA Door Supervisor licence.
• Excellent communication and customer‑service skills.
• Tech‑savvy and comfortable with digital and paper‑less reporting tools.
• Aged 18 years or older.
• Team player with drive for professional service.

Benefits

5.6 weeks holiday per year (8 of which are in lieu of bank holidays, worked or not worked). Other benefits include:

• Progression training and development opportunities.
• Life assurance benefit.
• Employee discount schemes.
• Refer a friend scheme.
• Free uniform provided.

Join TSS and enjoy real career progression within a large international company.

TSS is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive.

Job Ref: 1TSSG (T11)

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