Job Introduction
Salary: Starting salary of £42,697.42 per annum, consisting of a base of £31,736.51 plus a 20% shift allowance and £4,613.61 London Allowance.
Contract Type: Permanent. • Location: Ebury Bridge, London, SW1W 8RP.• Working Arrangement: Office Working. • Hours: Full‑time (37 hours per week).
About BTP
British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the “Guardians of the Railway”, putting passenger safety at the heart of what we do.
The Opportunity
We are looking for a CCTV Intelligence and Retrievals Officer (CIRO) to join the Control Rooms and Visual Services Department.
Responsibilities
- Proactively monitor and react to live incidents, reviewing cameras and pushing feeds to control rooms as required.
- Identify crime patterns and actively monitor identified stations, raising logs with control rooms as appropriate.
- Undertake administrative duties, including recording and logging all activity related to the role.
- Coordinate and respond to customer service enquiries promptly and professionally.
Qualifications and Requirements
- Excellent communication and interpersonal skills.
- Problem‑solving skills, particularly with technical issues in this discipline.
- Knowledge and understanding of national guidelines on the capture and processing of CCTV and other video imagery.
- Understanding of how criminal investigations and operations are conducted.
What We Offer
- 28 days annual leave plus bank holidays, increasing to 30 days after 5 years.
- Family‑friendly policies, including up to 26 weeks paid maternity and adoption leave.
- Bespoke benefits platform and Blue Light Card access.
- Salary sacrifice options for cycles, home technology, gym membership, and electric vehicles.
- Interest‑free annual rail season ticket loan after 6 months.
- Access to the Transport Benevolent Fund.
- Development opportunities, including fully funded apprenticeships.
- Excellent pension scheme (BTP GPP Police Staff Pension Scheme, administered by Royal London).
Working Hours
The role may involve unsocial hours as part of a 24/7/365 shift pattern, including early starts, late finishes, and night shifts.
Recruitment & Vetting
Successful applicants will undergo Recruitment and Management Vetting, including a full background and financial disclosure. Minimum of 3 years UK residency required.
Inclusion & Diversity
We welcome applications from people of all backgrounds, identities and lived experiences. We are committed to building a workforce where everyone feels they belong and to eliminating discrimination, removing barriers and ensuring equality throughout our recruitment and employment practices.
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