Digital Officer
Location: London / Hybrid
Salary: up to £35,500
Closing date: 26/06/2026
This role is hybrid with a minimum of 2 days per week at the London office when opened, and visits to services as required.
Are you a creative, results-driven fundraiser with a passion for growing supporter engagement?
Join Shaftesbury as our Digital Officer and play a key role in bringing powerful stories to life, connect with audiences in meaningful ways and inspire people to support our work.
This is more than a digital role – it’s your chance to use creativity, data and digital innovation to build communities, spark engagement and drive real impact.
The Role
As a Digital Officer, you’ll play a central role in growing and engaging our online audience across social media, email and digital campaigns. You’ll manage day-to-day activity across our social channels, creating compelling, on-brand content that resonates with supporters and reaches new audiences.
Key responsibilities
- Plan, schedule and deliver a steady stream of high-quality content across social media channels.
- Actively build and nurture our online community.
- Lead our email communications, creating and optimising campaigns that drive engagement, fundraising and long-term loyalty.
- Use data and insights to test, learn and continuously improve performance across channels.
- Work closely with colleagues across the charity.
- Support campaigns, events and contribute fresh ideas.
- Stay ahead of digital trends.
What We’re Looking For
- Be creative and a digitally savvy communicator who knows how to turn ideas into engaging content.
- Hands‑on experience managing social media channels with a strong understanding of what works across different platforms.
- Confident in creating a range of digital content.
- Comfortable diving into analytics, using data to refine your approach and maximise impact.
- Experience of email marketing and understand how to create campaigns.
- Organised, proactive and detail‑focused.
What You’ll Get in Return
- Recognition & Reward – including vouchers up to £50.
- Excellent training and development opportunities.
- Generous annual leave – 25 days + bank holidays (rising to 28 days + BH).
- Pension scheme.
- Death in service scheme.
- Employee Assistance Programme.
Safeguarding and Equality
Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.
Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities. We welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
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