We are looking for an organised and customer-focusedSales Executive to join our busy sales team.
The successful candidate will be responsible for maximising business opportunities, managing existing customer relationships, and providing tailored product solutions to meet customer requirements while also processing orders and liaising with internal departments to ensure excellent customer service.
Industry: Rubber and Plastics
Type: Full-time
Salary: £26,000 – £30,000 per year
Metroseal is a leading player in the rubber and plastics industry, known for our commitment to innovation, quality, and customer satisfaction. With a strong UK and Europe presence, we are expanding our team to drive further success and strengthen our market position.
Responsibilities
- Handle incoming customer enquiries via telephone and email
- Convert customer enquiries into orders through effective communication and follow-up
- Process sales orders and ensure all details are correct before submission
- Liaise with production, purchasing and dispatch teams to support customer requirements
- Monitor order progress and provide updates to customers
- Maintain accurate customer records and sales documentation
- Support existing customer accounts and maintain strong working relationships
- Assist with resolving any customer issues or delivery queries
- Manage customer enquiries from initial contact through to quotation and order completion
- Understand customer requirements and recommend suitable rubber products and solutions
- Identify and pursue new opportunities within existing customer base
- Chasing outstanding quotes for feedback or conversion
Skills & Experience Required
- Good work ethic
- Team player
- Good communicator and IT skills
- Technical skills: Microsoft Office – Word, Excel & Outlook; Sage 50
- Experience within manufacturing, engineering or industrial supply environments
- Experience preparing quotations and processing orders
- Familiarity with technical products or specifications
Personal Attributes
- Reliable, organised and methodical
- Friendly and approachable with customers and colleagues
- A strong communicator who enjoys building relationships
- Comfortable working in a busy environment
- Proactive in identifying issues and finding solutions
- Keen to learn about Metroseal’s products and processes
How to Apply
If you are ready to take on a challenging and rewarding role with Metroseal, we would love to hear from you! Please submit your CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this position to Nigel.wickersham@metroseal.co.uk.
Metroseal is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
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