Business Development Representative (must speak Swedish or Finnish)

Duties & Responsibilities

• Tasked with a diverse mix of both cold outreach and responding to warm leads via phone, emailing, social media, etc. “Warm” is defined a prospect who has responded to a marketing campaign.
• Cultivates net new prospects and builds pipeline through outbound prospecting efforts (identify targets, prepare for prospecting, prospecting, handoff to sales).
• Engages with mid sized to large businesses and relevant roles (C-Level).
• Assists sales counterpart by delivering qualifying leads and cultivating new prospects to enable them to achieve the company’s revenue objectives.
• Achieves daily, weekly, monthly scorecard metrics such as calls scheduled, calls completed, qualified opportunities and deals.
• Conducts market research to be followed up by the Territory Managers in the field.
• Continuously learns our applications/value proposition/differentiation in order to enhance conversations.
• Responsible for entering data into our customer relationship management software.

Knowledge, Skills & Abilities

• Excellent phone voice, manner, written, and verbal communications skills required.
• Ability to field questions from prospects and customers about the company, products, services, implementation.
• Leadership experience and a desire to move into future leadership roles.
• Preferred telephone sales experience, or solution selling experience in the software industry.
• Prior experience cultivating and managing existing leads in a sales pipeline through preliminary sales stages is a plus.
• Involvement in attaining quota goals and a proven track record is preferred.

Qualifications

• Bachelor’s degree preferred.
• Bachelor’s degree in business management, marketing preferred.
• 1 year or more of customer service, call center or inside sales experience.
• 1 year or more of experience in related industry (manufacturing, distribution, retail, lumber, auto).
• Knowledge of marketing and sales.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. We are an equal‑opportunity employer.

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