Posted Friday 19 June 2026 at 00:00 | Expires Friday 17 July 2026 at 23:59
Lexington is an award‑winning contract caterer focused on providing great food and service to customers. We create an environment where team members feel engaged, inspired, valued and enjoy what they do.
What you’ll be doing
Lexington Catering is looking for an experienced and proactive Resourcing Manager to lead and develop our recruitment strategy across our diverse portfolio of catering and hospitality contracts. This is an exciting opportunity for a talented recruitment professional who thrives in a fast‑paced environment and is passionate about attracting exceptional people.
As a Resourcing Manager you will be responsible for overseeing the delivery of high‑quality support services across the organisation. You’ll lead a team to ensure user needs are met efficiently and effectively, driving performance, continuous improvement and excellent customer service. You will shape and deliver Lexington’s resourcing agenda and lead the Client Support Team to support business growth, operational excellence and workforce sustainability.
Strategic resourcing leadership
- Lead the design, implementation and continuous improvement of an end‑to‑end resourcing strategy that supports Lexington’s operational and commercial objectives.
- Partner with hiring managers and senior stakeholders to understand current and future workforce requirements, translating business needs into effective recruitment plans.
- Ensure a consistent, efficient and high‑quality recruitment process across the business, with a strong focus on candidate experience, stakeholder engagement and delivery outcomes.
- Build and maintain robust talent pipelines through direct sourcing, market mapping and proactive engagement strategies, strengthening Lexington’s position as an employer of choice.
- Oversee the effective use of the applicant tracking system, job boards and LinkedIn sourcing activity, ensuring recruitment campaigns are well targeted, brand aligned and commercially effective.
- Build strong cross‑functional relationships with stakeholders across leadership, operations and support functions to ensure resourcing remains visible, connected and aligned to wider business priorities.
- Promote a user‑focused culture of responsiveness, clarity and professionalism.
- Lead or contribute to projects involving new tools, processes or service enhancements.
- Lead the Client Support Team as a strategically important operational function, ensuring it delivers a responsive, agile and high‑quality service to Lexington, Elior UK and clients.
- Provide clear leadership, direction and support to Staffing Managers, creating a high‑performance culture centred on accountability, engagement and continuous improvement.
- Strengthen relationships between the Client Support Team and operational stakeholders, including site managers, head chefs, Operations Managers and directors, to support effective workforce deployment and service delivery.
Commercial and financial accountability
- Take ownership of the financial performance of the Client Support Team, supporting sustainable growth through effective budget management, cost control and resource planning.
- Prepare the annual business plan, including operating budgets, labour cost analysis, recruitment spend and profit and loss considerations.
- Produce weekly and monthly performance reporting for senior management, providing clear analysis, operational insight and recommendations to support decision‑making.
- Use data and reporting to drive commercial decisions, improve efficiency and support delivery against business targets.
Operational governance and leadership
- Use data and reporting to drive commercial decisions, improve efficiency and support delivery against business targets.
- Ensure the Client Support Team operates in line with Lexington and Elior UK standards, with strong governance, clear communication and a consistent focus on service quality.
- Maintain effective communication rhythms across the team and wider stakeholder group, including regular meetings, reporting and leadership engagement.
- Ensure operational activity is compliant with all relevant health and safety, legal, environmental and duty of care requirements.
- Manage and lead the day‑to‑day operations of the support team, ensuring timely resolution of queries and issues.
- Monitor team performance and service levels, implementing improvements where needed.
- Act as a point of escalation for complex or high‑priority support requests.
About you
- Minimum 2 years’ experience in a similar role with strong leadership skills.
- Experience recruiting within high‑end hospitality; contract catering experience is highly desirable.
- Strong stakeholder management and communication skills.
- Ability to manage multiple vacancies and priorities simultaneously.
- Data‑driven approach with strong analytical and reporting skills.
Lexington is committed to creating an inclusive workplace where everyone can thrive and reach their full potential.
Benefits
- Free, tasty meals.
- Flexible working, including part‑time roles.
- 28 days of holiday, increasing to 31 days after two years.
- Paid volunteering days for the causes you care about.
- Career development and learning opportunities throughout your career.
- Pension schemes and life assurance.
- Exclusive discounts on entertainment, leisure and travel.
Need any support or adjustments during the application process? Just let us know – we’re happy to help.
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