Customer Quality Liaison Team Lead

Caterpillar Inc. is seeking a Team Leader Quality Customer Liaison in Shrewsbury. You will be the key point of contact for customers regarding quality-related matters, coordinating investigations and leading a dedicated team in ensuring a consistent customer experience.

The ideal candidate will bring a strong customer-first mindset and experience in manufacturing or quality roles. This role offers a chance to influence customer-focused outcomes while working in a dynamic environment.

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