Senior Quality Engineer

Job Overview

Job Title: Senior Quality Engineer

Job Type: Permanent

Salary: Up to £55,000 p.a.

Working hours: Monday Friday 8.00am 17.00pm

Benefits

• Employee Assistance Programme
• Free parking
• Free uniform
• Free drinks
• Pension Scheme
• Death in service x2 annual salary
• Staff referral programme
• Development opportunities

Responsibilities

• Provide strong, visible leadership for the Quality Inspection Team and the wider manufacturing operation, setting clear standards, priorities, and expectations.
• Take full accountability for inspection performance, quality control, and product release decisions, stopping processes where quality is at risk.
• Lead by example in embedding a right-first-time, zero-defect quality culture across all departments.
• Actively challenge production and operations teams to ensure quality is never compromised by schedule pressure, cost targets, or output demands.
• Serve as the senior quality point of contact for customers, building credibility, trust, and long-term confidence in product performance.
• Lead all customer-facing communication relating to quality issues, concessions, non-conformances, and corrective actions.
• Clearly present investigation findings, root causes, and structured improvement plans to customers, auditors, and senior leadership.
• Lead and support customer quality visits, audits, and performance review meetings, ensuring strong preparation and professional delivery.
• Take full ownership of complex quality investigations using structured problem‑solving methodologies such as 8D, 5 Whys, and Fishbone analysis.
• Drive robust containment, corrective, and preventive actions to ensure immediate customer protection and long‑term defect elimination.
• Track repeat defects and systemic issues, ensuring permanent corrective actions are implemented, verified, and sustained.
• Use quality data, SPC, yield, scrap, and defect trends to identify risks, prioritise improvement activity, and drive measurable performance gains.
• Lead targeted continuous improvement projects to reduce defects, rework, scrap, and quality escapes across the factory.
• Provide day-to-day leadership, coaching, and development for Quality Engineers, Inspectors, and operational teams to strengthen technical capability and accountability.
• Ensure full compliance with accreditation standards, customer‑specific quality requirements, audit actions, and internal quality system documentation at all times.

Qualifications

• 3-5 years experience working as a Senior Quality Engineer (Essential)
• Knowledge of multi‑layer PCB, HDI, controlled impedance and surface finishing processes (Essential)
• Experience working with diverse supply chains (Aerospace, Automotive, Medical and Defence) (Essential)
• Ability to use quality tools such as RCA, 8D, NCR and CAPA (Essential)
• Internal and external auditing experience (Essential)
• Self‑motivated with excellent communication skills, both verbal and written, and ability to build strong relationships.

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