Senior Technician
As a Senior Technician at Swansea Building Society Arena, you will be responsible for delivering high-quality audio, lighting, and technical services across a wide range of events. This includes live performances (music, theatre, comedy), conferences, and corporate events such as expos and banquets, with a bias as an audio engineer.
You will support the setup, operation, and breakdown of technical systems and assist in the maintenance of all equipment across the auditorium, event spaces, and meeting rooms.
When required, you will act as Duty Technician, overseeing load-ins, shows, get-outs, and leading efficient venue turnarounds, ensuring all installations are compliant with current legislation and venue requirements.
Working to a consistent high professional standard, the role involves providing high-level technical support and assistance to visiting clients and productions, while working closely with the venue team, to ensure smooth operations and uphold the safety and security of the venue, its staff, clients, and the public
Please note, your role may involve working with children or vulnerable people.
Key responsibilities
To be a competent and reliable all-round Venue Technician (with an audio bias), where common duties are to rig, operate, install and oversee audio, lighting and other technical systems as required
To provide lighting, audio, stage management and technical services, required by the users and hirers of Swansea Arena.
To assist with the general upkeep and day to day maintenance of the premises and report via the correct channels any aspect of maintenance which requires attention.
To assist the Management as part of the technical team with annual safety inspections and on-going risk assessments of the premises.
To assist the management, supervising and leading the daily activities and turn arounds of the department.
Supervise the activities of venue technician and casual technical staff, ensuring that all activities are delivered in a smooth and professional manor.
Assist in the recruitment and training of casual technical staff and assist with the management of breaks and welfare checks.
To ensure that all company policies are adhered to.
To assist in the supervision of all hirers and suppliers in accordance with their requirements.
To assist with the maintenance and safe storage of all related stage, auditorium, meeting room and plant equipment in accordance with current Health and Safety legislation.
To report to the Head of Venue Technical / Deputy Technical Manager any operational problems associated with the conditions of individual hirers contract documentation.
To act as Duty Tech on event days and to find solutions to any problems that may arise in an efficient and effective manner.
To Liaise with Production / Tour Managers and conference organisers in the planning and management of all aspects of the event.
To be responsible for ensuring the completion of a pre-event check, identifying, and removing any security or health and safety issues prior to the arrival of patrons.
Supervise the work and conduct of personnel employed or contracted by the promoters whilst working at the arena, ensuring that safe working practises are adhered to and that the safety of those working in and using the arena is not compromised.
To produce post-event reports outlining any problems and the means of resolution.
Liaising with suppliers hired by the venue or productions / clients to ensure the arena fulfils its health and safety obligations and provides a good level of service to incoming tours & conferences.
To maintain clear communication with the box office team, with regards to show layouts and production requirements.
To communicate with stage door and where necessary offer support to collaboratively meet the needs of productions, clients and the venue.
To collect and complete risk assessments for events and technical related activities as and when required.
Your skills, qualities, and experience.
We welcome transferable skills from other industries. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We are able to provide training where necessary.
Essential
Previous professional experience in technical theatre and/or Music with experience of rigging / installing technical equipment systems
Professional experience operating audio systems including live mixing / using digital systems
Ability to fit up, operate and fault find sound equipment
Excellent knowledge of lighting, audio, stage management and/or technical services
Ability to interpret technical plans and documentation
Good IT skills
Good awareness of health and safety practices and electrical safety
Strong customer service and people management skills
Proactive and able to work independently, using initiative to solve problems
Flexible, creative approach with artistic sensitivity
Willingness to work: at height, in a low-light environment and in a noisy environment.
Ability to work long and unsocial hours, including nights and across a 7-day period
Commitment to ongoing training and professional development
A positive, flexible team player who supports the Arenas objectives and vision
Desirable
Ability to fit up, operate and fault find lighting equipment.
Experience of video systems
Degree in a relevant subject or equivalent qualification
Experience in supervision of staff or leadership of a team
About Us – Our values
ATG Entertainments values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.
THRIVE doing what we love (with passion and dynamism)
CONNECT through every act (with collaboration and kindness)
DARE to do different (with curiosity and courage)
PERFORM at our best (with customer focus and ownership)
Our culture
Youll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures.
We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises.
Our Corporate Social Responsibility Pillars
Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:
Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.
Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.
Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.
Our Inclusion, Diversity, Equity and Access Mission Statement – A Stage for Everyone
Our stages are a platform for compelling stories stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone.
We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce.
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible. If youd like to discuss accessibility prior to applying, please email recruitment@atgentertainment.com for a confidential discussion.
Salary: 35,000Closing Date: 2026-07-02…