EMEA Head of KYC – Executive Director
SMBC Group: A trusted partner for the long term
Role Summary
We are looking for an EMEA Head of KYC, Executive Director for our Operations and Administration Department to join our Financial Crime Middle Office Team. The successful candidate will manage the KYC teams across the EMEA region (circa 280 staff), working with the local KYC teams, Compliance and Marketing teams to drive transformation, simplification, speed and quality of KYC Onboarding, Periodic Reviews, Event Driven Reviews and the Enhanced Due Diligence processes. They will also improve the Internal Control framework of the Bank, as part of the First Line of Defence by monitoring quality of controls in terms of mitigating risks, and subsequent impacts.
Key Responsibilities
- Deliver to appropriate SLAs/KPIs, Compliance Standards, Policies and Procedures.
- Work in partnership with QA, 2nd and 3rd Lines of Defence to assist with internal reviews and implement any subsequent findings in a timely manner.
- Act as Relationship Managers to the Front Office business units and have a good understanding of their strategies, growth targets and positive working relationships.
Qualifications
- Exceptional Leadership capabilities – to drive and deliver high levels of performance, employee engagement and a willingness to transform the team’s ways of working over time.
- Excellent understanding of the regulatory framework associated with all aspects of Financial Crime and previous leadership experience within a KYC capability is essential.
- An ability to work collaboratively with colleagues, peers and more senior management, to influence decision making, behaviours and cultures so that identified recommendations are effectively deployed.
Competencies
- Customer Focus
- Driving Change
- Driving Results
- Embraces Diversity
- Enterprise Leadership
- Judgement and Decision Making
- Risk Management
- Strategic and Visionary
- Trust and Integrity
Benefits
- Hybrid and flexible working
- Competitive paid leave days
- Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance
- Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services
- Access a wide range of learning and development opportunities and career progression opportunities
- Ambitious remuneration package
We recognise our role as a bank to support social change and welcome all applications, including those from groups often under‑represented in financial services. We value the uniqueness of professional and personal backgrounds and perspectives as they play a vital role in continuing the sustainable growth of our organisation. We’ll ensure reasonable adjustments to our recruitment process are offered due to a disability or long‑term condition whenever requested.
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