Job Req ID: 57897
Location: Manchester or Birmingham
About the role
This role is critical to delivering a scalable internal platform that enables engineering teams across BT to build, deploy and operate software efficiently at scale. The Engineering Manager, Platform Engineering leads a team of 8–12 engineers responsible for platform capabilities, developer tooling, and application enablement – directly improving the productivity and experience of thousands of engineers across the business.
By combining strong people leadership with a genuine engineering background, this role ensures platform teams deliver high-quality, reliable, and adoptable platform services – supporting BT’s radical simplification agenda and our path to becoming the UK’s best telco.
What you’ll be doing
Platform Delivery & Engineering
- Manages and coaches teams of platform engineers, driving the engineering organisation’s ability to deliver high-quality platform services on time and within scope
- Oversees technical decisions, tooling choices and platform architecture, balancing short-term delivery with long-term platform sustainability
- Contributes hands‑on to engineering work including platform services, CI/CD tooling, automation and developer‑facing capabilities
- Partners with the Platform Architecture Lead to implement standards, patterns and platform roadmap outcomes
- Monitors and ensures timely, quality releases from teams by driving delivery predictability and compliance with platform engineering standards
People Leadership
- Leads and develops a team of 8–12 engineers through regular 1:1s, structured goal setting and performance reviews
- Manages underperformance proactively with clear improvement plans and career development frameworks
- Builds a high‑performing, accountable and psychologically safe engineering culture
- Coaches and mentors engineers into stronger platform practitioners
Delivery & Agile Execution
- Drives Agile delivery practices (Scrum / Kanban) to ensure predictable sprint execution and clear team cadence
- Partners with the Product Owner to prioritise and sequence the platform backlog, aligned to engineering KPIs
Platform Adoption & Enablement
- Ensures platform outputs are usable, consumable and actively adopted by engineering teams
- Reduces developer friction through onboarding improvements and close collaboration with Developer Experience engineers
Cross-Team Collaboration
- Works closely with the Platform Architecture Lead (technical direction), Product Owner (prioritisation), and India Engineering Manager (execution and operations alignment)
- Takes a managerial and influencing role in the platform engineering function, implementing technical vision and driving a culture of continuous improvement
Essential Skills / Experience
- Strong software engineering background with deep cloud engineering experience; proven track record building cloud‑native platforms, developer tooling or platform capabilities
- Strong command of Agile delivery practices (Scrum / Kanban) with demonstrable experience owning sprint execution and delivery outcomes
- Proven ability to lead, develop and performance‑manage engineering teams in a hands‑on engineering management capacity
Desirable Skills / Experience
- Experience in platform engineering or DevOps ecosystems, with familiarity across CI/CD platforms (e.g. GitLab), Kubernetes / container platforms, and Infrastructure as Code (Pulumi / Terraform)
- Experience building or scaling Internal Developer Platforms (IDPs) and improving developer experience
- Experience working across distributed UK and offshore engineering teams
- Understanding of developer experience and platform enablement models
- Familiarity with observability tooling, platform metrics and SLO / SLA frameworks
Our Package
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.
Your core benefits include:
- 10% on target annual bonus
- Access to an online private GP 24/7 for you and your immediate family
- Market‑leading paid carers leave with up to 2 weeks off
- Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
- Discounted EE and BT products, including mobile and broadband
- Market‑leading Pension scheme – 5% from you and 10% from us
- Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
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