Location: Andover
Job Family: Corporate Functions
Job Type: Full Time
Posted Date: 22-Jun-2026
Ref #: 73006
Overview
As a key member of our Government Security team, you will be at the heart of protecting our customers and supporting critical national security work. You will oversee the day‑to‑day operation of VMO2’s Security function, ensuring our systems run smoothly, securely, and in full compliance with legal obligations. Working as part of a small close‑knit team, you will support customers, lead complex fault investigations, carry out integration and verification testing, and play an important role in shaping future capabilities.
Qualifications
- Demonstrates working knowledge of mobile networking (packet core, IMS, and voice core).
- Apply complex fault analysis and resolution techniques to restore service swiftly.
- Ability to learn quickly and adapt to new challenges with minimal guidance.
- Handle and manage conflicting priorities instinctively.
- Works well within a team and operates effectively without supervision.
- Demonstrates a strong troubleshooting methodology.
- Communicates effectively and collaborates across teams within VMO2, including engaging with senior leadership as required.
- Proficient in Linux system administration.
- Create high‑quality technical documentation.
- Implements health‑check monitoring and automation schedules to ensure operational integrity.
- Has exposure to operational monitoring and troubleshooting tools (e.g., Zabbix, Grafana).
- Provides support for operational testing and system integration activities.
- Awareness of the Investigatory Powers Act 2016 (IPA) and its implementation.
- This role requires you to undergo and obtain UK Government Security Clearance.
- A natural curiosity and a methodical approach, enabling you to get to the root cause of problems quickly and confidently.
- Comfortable analysing complex technical situations, asking the right questions, and using data and evidence to guide your decisions.
Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers.
Benefits
Benefits include Bupa healthcare, wellbeing support, life cover, a pension and generous holiday. Additional perks include optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and discounts on broadband, TV, and mobile. You also get access to the Virgin Family platform and the O₂ Priority app, with exclusive rewards and experiences.
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