Neighbourhood Response Officer

Role Overview

Location: Manchester, Fountain Street or Salford, Elkanagh Gardens – hybrid working arrangementSalary: £34,000 to £39,408 per annum (pro rata)Contract Type: PermanentHours: 18 hours per week

Key Responsibilities

• Assist centrally based teams by completing customer visits, viewing and sign‑up appointments, and identifying and investigating tenancy breaches and reports of anti‑social behaviour.
• Work collaboratively with other teams, external agencies and residents to ensure Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy.
• Develop and deliver neighbourhood plans and local offers, and work with local resident groups to develop community facilities, activities and events.
• Take ownership to keep the estates you manage clean and tidy and free from health and safety risks by reporting fly‑tipping and monitoring grounds maintenance.
• Regularly travel across local regions to meet residents as required by business needs.

Other Information

Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance.

You must be eligible to work in the UK to apply for this vacancy; Clarion is not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Closing Date: Tuesday 30th June 2026 at midnight.

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