Pay Range £14.80 per hour.
Test Centre Associate
Our DVSA (Driver and Vehicle Standards Agency) programme provides secure assessment of prospective new drivers for the Department of Transport. We run over 70 test centres, delivering more than 1.7 million Driving Theory Tests a year across the UK. As a Test Centre Associate at Uxbridge you will be responsible for the invigilation of exams and the efficient delivery of tests to candidates, ensuring that relevant procedures and guidelines are adhered to at all times. You will strictly adhere to the programme’s requirements and Reed in Partnership’s policies and procedures.
Responsibilities
- Providing a high level of customer service
- Checking candidates’ ID documents and booking them in on the system
- Ensuring the integrity and security of tests are maintained
- Supervision and invigilation of tests
- Explaining the test process to candidates and supporting with queries
- Reviewing tests and the test centre schedule
- Performing daily test centre opening and closing procedures
- Ensuring the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity and inclusion
- Handling and reporting incidents that could impact candidate testing
Work Schedule
Our Test Centre Associate roles offer a flexible working pattern (part‑time or occasional shifts) with potential additional hours. Shifts may include:
- Mornings – 8.30am to 1pm/2pm
- Afternoons – 12.30pm/1pm to 5.30pm/6.30pm
- Full day – 8.30am to 5.30pm/6.30pm
- Evenings – 4.30pm/5pm to 8.30pm/9.30pm
- Afternoons & Evenings – 12pm/1pm to 8.30pm/9.30pm
- Saturdays – operating days usually Monday to Saturday (subject to demand)
Qualifications
- A full UK driving licence (although driving will not be required for all locations)
- Significant demonstrable experience in providing high‑quality customer service
- Excellent attention to detail and accuracy
- Ability to work under pressure to short timescales and multitask to complete a variety of competing activities
- Experience in working with diverse customer groups
- Excellent judgement and decision‑making skills
- Flexibility in working hours and days, including evenings and Saturday
- Ability to remain calm and deal with confrontational candidates in a professional manner
Benefits
The role offers long‑term employment stability and the satisfaction of assisting people at a key moment in their lives.
Equal Opportunity
We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. Whilst some roles are advertised as Full‑Time, we may consider applicants looking to work on a Part‑Time basis.
Deadline
Please note that the deadline for internal applicants for this role is 3rd July 2026.
#J-18808-Ljbffr…