ServiceNow Architect

ServiceNow Architect being one of the Niche skillset and we are trying to get resource both in Onshore & Offshore for the new upcoming project requirements.

We are looking to onboard the Architect who is well versed in the below JD.

Experience

• 10+ years of IT experience with 5+ years experience in ServiceNow Architecture

Certifications

ServiceNow certifications such as CAD, CSA, CIS(ITSM/Discovery/Event Management/IRM/TPRM)

Your responsibilities

• Proven experience as a ServiceNow Architect
• Expertise in ServiceNow scripting (Business Rules, Client Scripting, Flow Designer)
• Deep knowledge of ServiceNow modules (ITOM/ITAM/BCM/S2P/IRM/TPRM)
• Strong customer service and excellent verbal/written communication
• Hands‑on experience in ServiceNow development & integrations
• Experience in Agile/Scrum methodology, handling end‑to‑end project lifecycle
• Knowledge of integrations with enterprise monitoring tools
• Good understanding of CMDB, CSDM concepts, CI relationships, and data quality controls
• Strong experience in Flow Designer, Workflows, and Service Catalog development
• Experience with integrations using REST/SOAP APIs, MID Server, and data imports
• Familiarity with ServiceNow upgrade planning, regression testing, and best‑practice configurations

Essential skills/knowledge/experience

• Recognize the impact of technical decisions on outcomes, Identify the elements of an enterprise.
• Understands customer’s vision and how ServiceNow supports customer’s digital transformation journey
• Translates business objectives to outcomes into a customer roadmap
• Creates and manages technical governance processes
• Provide technical guidance to developers, ensuring adherence to best practices and creating technical documentation, designs documents, and blueprints
• Ensure high‑quality design, maintain security/compliance protocols, and perform performance tuning to ensure stability
• Define end‑to‑end ServiceNow architecture aligned with enterprise standards and roadmap, designing across ITIL modules (ITSM, ITOM, ITAM, CMDB)
• Excellent communication and interpersonal skills
• Strong problem solving and analytical abilities
• Good team management and time management skills
• Ability to work fast‑paced project environments

#J-18808-Ljbffr…