Fulfilment Process Analyst
Location: Cambridge or London, hybrid.
Employment Type: full‑time.
Overview
The Fulfilment Process Analyst supports continuous improvement, governance, and operational excellence across the end‑to‑end fulfilment processes. The role ensures process efficiency, high‑quality execution, consistent documentation, and effective stakeholder engagement to support smooth business‑as‑usual (BAU) operations and strategic transformation initiatives.
Key Responsibilities
- Process Improvement Execution
- BAU Change Requests (CRs)
- Change Management Process Documentation Update
- Engagement with the Training Team
- Analysis and problem solving
Essential Requirements
- Experience with change management, process governance, or continuous improvement programs is an advantage.
- Ability to influence and collaborate across cross‑functional teams.
- Excellent communication, documentation, and stakeholder‑management skills.
- Comfortable operating in fast‑paced environments with multiple priorities.
Desired Skills
- Experience in process improvement methodologies (Lean, Six Sigma, or similar).
- Experience working with Salesforce development teams.
- Strong understanding of fulfilment, order‑to‑invoice, or operational process management within an enterprise software business.
Benefits
- Flexible benefits fund
- Emergency leave days
- Adoption leave
- 28 days annual leave (plus bank holidays)
- Pension
- Life cover
- Private medical insurance
- Parental leave
- Education assistance program
Please note: All successful applicants must undergo and pass a drug screening and comprehensive background check before starting employment, in accordance with local laws.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate.
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