Child Health Information Officer

Child Health Information Officer

Closing date: 29 June 2026

Location: Geoffrey Rhodes Centre, Newcastle upon Tyne.

We are seeking a professional and detail‑oriented Child Health Information Officer to join our established Child Health Information Team.

Key responsibilities include:

• Utilise tracing databases to locate movements in and out of the area.
• Liaise with external child health teams and internal 0‑19 colleagues.
• Answer and deal effectively with queries via telephone and email.
• Maintain accurate and timely information, identifying and correcting data quality issues.
• Understand and handle confidential records appropriately.

Person Specification

KNOWLEDGE

• Ability to identify and correct data quality issues.
• Ability to understand and adhere to a range of working procedures.
• Ability to work on a range of different tasks.
• Ability to prioritise workload.
• Ability to work to challenging deadlines.
• Experience dealing with queries from health professionals.

SKILLS

• Comprehensive knowledge of the SystmOne Child Health module.
• Advanced keyboard skills, particularly SystmOne shortcuts.
• Use of tracing databases to track and trace children.
• Ability to plan, prioritise own and delegated work tasks and activities.
• Proficiency with Microsoft Office (Word, Outlook, Excel, PowerPoint) and NHS.Net email.
• Safe and responsible use of physical resources including scanner, printers and Paragon Pressure Sealer.
• Responsibility for own development, identifying training needs, setting personal objectives and attending appropriate training as agreed with line manager.
• Use of Exeter System.

EXPERIENCE

• Experience with the SystmOne Child Health module.
• Working within a Child Health Information Service or similar team.
• Understanding of confidentiality and security of patient information.
• Team working experience.

QUALIFICATIONS

• NVQ Level 3 in appropriate subject or equivalent Child Health Information Service experience.
• Good literacy and numeracy skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check.

Employer

The Newcastle upon Tyne Hospitals NHS Foundation Trust.

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