£18,668 to £18,964 per year, Competitive
Contract Type: Permanent
Hours: 27 hours per week
Disability Confident: No
Closing Date: 09/07/2026
About this job
Telford & Wrekin Library Service is looking for a keen individual to join the team. This is a permanent position for 27 hours per week and will be based at Southwater Library.
Brief overview of the role: The library service is a valued resource within the community. This role provides a highly customer-focused service to the public.
- Answer general and book-related queries
- Issue, discharge and shelve books
- Promote library stock and handle cash
- Help with children’s activities
- Register new users
- Help customers in the use of IT via public access PCs
- Deliver the ‘First Point’ services provided in the library
The position will involve working fortnightly on a Saturday on a rota basis. The post holder may also be required to work Sundays, evenings and Bank Holidays as required.
Skills and experience
- Knowledgeable about books, online resources and information on the Council website
- Can work accurately, sometimes under pressure
- Communicates articulately with a diverse range of library customers
- Uses good questioning skills to comprehend and meet the needs of library customers
- Shows initiative and a desire for developing new skills
Benefits
At Telford & Wrekin Council, everyone belongs and every voice matters. What we offer:
- Competitive salaries and a fantastic leave package, starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy
- Flexible working and career progression
- Local Government Pension Scheme
- Staff discounts and salary sacrifice perks
- Free parking and confidential wellbeing support
- A hybrid working model – whether you’re in the office or working from home, we support a balance that fits your personal and family commitments
Roles involving children or vulnerable adults will require a criminal records check. It’s an offence to apply if you are barred from working with these groups.
Please note: We do not hold a sponsorship licence for visas.
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