The Data Quality Officer is responsible for supporting the Data Quality Manager in fulfilling their responsibilities in relation to implementing and maintaining the Trust’s Data Improvement Strategy. The issue of quality of data and information pervades all aspects of the delivery of patient care and is the responsibility of everyone involved in delivering and supporting that care.
Main duties of the job
The Data Quality Officer will support the Data Quality Manager to implement, monitor, investigate, validate and correct the quality of data on the Trust’s patient-based systems. The post-holder will undertake data investigation, monitoring, validation and correction in a timely and structured manner as directed by the Data Quality Manager. This role will include data management issues associated with commissioning queries, Patient Demographic Service queries and support NHS number tracing.
Person Specification
- Demonstrable ability to meet the Trust Values
Education & professional Qualifications
- GCSE in Maths and English or equivalent
- Diploma or equivalent experience
- Evidence of continuous professional development
Experience
- Exposure to Patient Administrative practice
- Experience of promoting good practice and advice operationally on data management
- Experience of identifying causes of data errors and inaccuracies
- Experience of working within an office environment and organizing own workload
- Experience/knowledge of patient information capture
- Knowledge and experience of data analysis
Skills and aptitudes
- Extensive use of Cerner Millennium
- Word and Excel skills
- Knowledge of databases and patient-based systems
- Ability to problem solve and think logically through a problem
- Ability to engage with stakeholders to understand requirements and to work with them to ensure needs are met, particularly in relation to data management and quality
- Ability to achieve targets and standards personally and with others
- Ability to provide advice and support for adoption & operation of data quality legislation, directives and standards
- Ability to identify and report significant data quality issues effectively for monitoring and improvement purposes
- Capability to interpret and manage potentially complex queries in specialized areas such as commissioner or Patient Demographic Service queries
Personal Qualities & attributes
- Self‑starting, motivated, able to work from own initiative and proactive in identifying & reporting issues
- Strong attention to detail and a methodical approach to work
- Organisational and time management skills with ability to prioritise and work under pressure to deadlines
- Team player
- Be able to communicate easily with a wide range of clinical and non‑clinical staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£34,186 to £37,389 a year inclusive of HCAS
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