Join the team that Always Cares!
Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Head of Marketing at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.
We are currently looking for a passionate Head of Marketing, to join our Sales & Marketing Department on a permanent basis, with an immediate start to join us in consistently delivering memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
Benefits
- Salary: competitive salary
- Pension scheme with company contributions
- 50% discount in all our restaurants and Spa’s across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- Extensive discounts on our benefits platform
- Access to private medical insurance
- Support through development plans, apprenticeships and world‑class management development programmes including educational sponsorship to be the best you can be
- Interest free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health support and virtual wellbeing
- Bike to work scheme
- Recommend a Friend incentive
- Complimentary laundry
- Free meals on duty
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
Responsibilities
- Develop and execute the annual strategic Marketing & PR plan and be responsible for the preparation, approval and control of the marketing expenditure budget
- Hotel(s) lead brand guardian with overall responsibility for verifying all marketing reflects brand guidelines and tone of voice
- Develop and lead on new marketing initiatives to support the Hotel(s) goals and devise creative ideas and campaigns to enhance the positioning of the hotel(s) and create greater brand awareness
- Lead the collaboration with the revenue team to monitor business needs and proactively develop creative ideas to maximise business opportunities
- Lead the collaboration with the food & beverage team to monitor business needs and proactively develop creative ideas to maximise business opportunities
- You will be required to work such hours as are necessary to fulfil their duties and in any event not less than hours
Company Highlights
- Best Employer for 2021 at Springboard’s Excellence Awards
- One of the happiest hotels in London
- Earth Check Silver Certified 2023
- 2 rosettes
- Hoteliers’ Charter Approved
- Preferred Hotels & Resorts member
- Top 100 in the Sunday Times Best Places to Work 2025
All applicants must be legally eligible to work in the UK
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