Hybrid Senior Customer Strategy & Service Leader

The Mining Remediation Authority is seeking a Senior Customer Strategy and Support Manager in Mansfield. You will lead the customer correspondence and complaints team, helping to deliver our strategic customer plan.

This role plays a key part in enhancing customer service excellence and involves managing communications with various stakeholders. A strong candidate will have extensive experience in customer service leadership and a genuine passion for creating positive outcomes.

Hybrid working is available, allowing flexibility while making a difference in customers’ lives.

#J-18808-Ljbffr…