THIS POST IS FIXED TERM / SECONDMENT FOR 12 MONTHS DUE TO FUNDING
IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.
An exciting opportunity has arisen for a dynamic and experienced leader to join Public Health Wales, Health Protection Division as an Operational Improvement Manager.
This high-profile role will lead and support service improvement and transformation programmes, helping to embed a culture of continuous improvement and deliver measurable impact across the organisation.
Please note: For anyone applying internal to NHS, they will be appointed on a secondment only and will need to gain approval from their substantive manager before applying.
Main duties of the job
- Lead and deliver service improvement and transformation initiatives
- Support the development of a continuous improvement culture across teams
- Work collaboratively with stakeholders to redesign and improve services
- Use data and insight to identify opportunities and drive measurable outcomes
- Influence and support senior leaders to align improvement with strategic priorities
About us
We are Public Health Wales – the national public health agency in Wales. Our purpose is ‘Working together for a healthier Wales’. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.
We are guided by our Values, ‘Working together, with trust and respect, to make a difference’. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Person Specification
Qualifications and Knowledge
- Educated to relevant Masters Degree level e.g. Masters Degree in Health, Advanced Practice, Quality Improvement OR Appropriate demonstrable experience (e.g. Significant experience working in a similar environment at Masters Level)
- Knowledge of quality assurance requirements within healthcare
- Professional qualification and registration (e.g. NMC, UKPHR or equivalent)
Experience
- Significant management experience in a senior role including staff management, ideally within the NHS
- Experience of successfully leading and implementing projects at a national level
- Expertise in delivering highly specialist change management and quality improvement services
- Experience of managing budgets
- Experience of working with commercial suppliers and external agencies
- Experience of managing quality assurance and performance in a Health Protection
Skills and Attributes
- Ability to manage the quality assurance and improvement agenda across the health programmes
- Ability to analyse and communicate highly complex information to different organisations and audiences; including formal presentations
- Ability to develop and maintain effective working relationships with team members and other staff
- Demonstrate an ability to provide, receive and record both routine and highly complex communications, electronically, orally and written
- Ability to organise, plan and prioritise a complex strategic programme to meet appropriate deadlines typically involving other disciplines/organisations
- Ability to work closely with people in other disciplines and form professional working relationships – especially senior clinicians
- Demonstrate an ability to carry out analysis, interpretation and comparison of complex change management and quality improvement training issues, and to act as an expert reference point
- To present and showcase achievements and progress of the quality agenda within the organisation
- Ability to train multi-disciplinary groups including clinical staff through the delivery of multi organisational training programmes
- Can demonstrate initiative, creativity, flexibility to meet the needs of the service and a personal ethos of continuous improvement
- Show an ability to gain an understanding of other professionals’ problem solving requirements
- Ability to translate strategy into action
- Knowledge of the NHS and Quality Improvement agenda and methodologies, including knowledge of current Quality Improvement change management Strategy
- Demonstrable additional specialist knowledge and expertise e.g. advanced presentation and facilitation skills
- Welsh Language Skills are desirable at levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Other
- Ability to travel between sites across Wales in a timely manner to meet the needs of the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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