The IT Operations function manages the University’s infrastructure environment from ‘Desktop to Datacentre’. The function takes responsibility for a wide range of technologies, from datacentre utilities such as air conditioning and power, Juniper and Cisco networking, SAN on premises, NAS, backup solutions, cloud-based storage, hypervisor layers such as VMWare and Hyper‑V and operating systems including flavours of Linux, Solaris, Windows and Apple.
The supported infrastructure is spread over two main datacentres and several university sites across Bristol to the UWE Gloucester campus. It includes around 7,000 desktops, over 800 servers, approximately 71,000 user accounts and over 5 million emails handled a month.
Managing and maintaining high‑performance operational systems and services, the operations function provides a digitally agile, technologically relevant and enabled teaching environment for students, staff and other partners. It is accountable for the operation, maintenance and support of all the existing systems and the operational acceptance of new services and major infrastructure initiatives. It ensures that all new and enhanced IT is operationally effective and sustainable, feeding into the overall approach to applications/infrastructure development and future enterprise architecture.
About the role
As Senior IT Systems Engineer, you will be responsible for providing best‑practice technical expertise in operational support as well as project‑based development of a range of IT systems. You will act as a senior member of the team responsible for the implementation, ongoing operational maintenance and support of IT systems and line‑of‑business applications.
These are some of the projects you can expect to be involved in:
- Migrate various services to Azure
- Migrate Skype for Business to Microsoft Teams (Direct Routing)
- Upgrade IT systems and Windows servers to the latest versions
- Expand automation capabilities using Power Automate & DevOps tools (e.g. Ansible, Git)
About you
The successful candidate will have hands‑on experience of a large number of the following technologies:
- Windows Server Operating Systems & other Microsoft products (e.g. Active Directory, Skype for Business)
- Microsoft Teams (including voice), contact centre systems or cloud telephony
- VMware and other virtualisation platforms
- PowerShell scripting
Any previous experience in Agile project management methodologies, supporting collaboration tools and SBCs would be great and, if you are keen to migrate services from on‑prem to cloud, we look forward to hearing from you.
This post is based at our lively Frenchay campus where we have invested in the latest facilities and resources to give our students access to everything they need to succeed. Frenchay campus is within close proximity to excellent motorway links and is walking distance to two train stations, making it an ideal place to work for those wishing to commute to Bristol.
Benefits
- A generous holiday allowance of 25 days pro rata, increasing to 30 days after 5 years’ continuous service
- Up to 12.5 bank holiday/closure days per year
- Flexible working (normal office hours 8.30 – 17.00)
- Access to employee assistance programme
- Ongoing learning and development opportunities
- Family‑friendly policies and wellbeing initiatives
- On‑site nursery at our Frenchay Campus
- Savings on purchases via Wider Wallet scheme
- Option to participate in the cycle‑to‑work scheme
Equality and Diversity
We particularly encourage applications from BAME applicants as we are currently underrepresented in these areas – although all appointments will be made on merit. UWE is committed to supporting and promoting equality and diversity to create an inclusive working environment.
Immigration Status
We are able to sponsor qualifying candidates for this role under the Home Office Skilled Worker visa route. Please read our Skilled Worker Guidance to assess if you will be eligible to be sponsored under the criteria. The Home Office Right to Work Checklist provides details of acceptable documents to prove your right to work in the UK. Should you be shortlisted, you will be asked to produce your right to work documents at your interview.
#J-18808-Ljbffr…