Data Analyst

Data Analyst

London (Hybrid) – Near Cambridge Heath / Bethnal Green

£40,000 – £45,000

This fast‑growing, award‑winning consumer health startup is on a mission to improve the lives of people through innovative solutions. It has rapidly scaled into an international success with products used across the UK, US and Canada.

Data sits at the heart of decision‑making, and the team is passionate about using insights to drive both commercial growth and positive social outcomes.

Key Responsibilities

• Build and analyse cohort models to track behaviour over time
• Develop LTV frameworks and identify high‑value customer segments
• Track acquisition channels including referrals, word‑of‑mouth and paid media
• Analyse subscriber growth and purchase behaviour
• Monitor website performance (sessions, conversion rates, drop‑off)
• Support A/B testing and interpret results
• Connect and manage data across e‑commerce, CRM, marketing and survey tools
• Build and maintain dashboards highlighting key business metrics
• Analyse repeat purchase behaviour and campaign performance
• Provide actionable insights to improve retention and engagement
• Design surveys and analyse customer sentiment (NPS, CSAT)
• Translate qualitative and quantitative feedback into business actions

About You

• Previous experience in a data analyst role (e‑commerce/DTC preferred)
• Strong SQL skills and confident working with complex datasets
• Experience with BI tools (e.g. Looker, GA4, Metabase or similar)
• Experience in cohort analysis, retention or LTV modelling
• Strong communication skills – able to turn data into clear insights
• Comfortable working independently in a fast‑moving, small team

Nice to have

• Python or R
• Experience with Shopify or e‑commerce data stacks
• Familiarity with dbt, Segment or similar tools

Benefits

• Competitive salary (£40–45k)
• 25 days holiday (pro‑ratio) plus bank holidays
• Hybrid working
• Core hours: 9:00 AM – 5:30 PM, Monday to Friday
• Monthly wellbeing budget to support your health
• Relaxed and friendly office environment

We are an equal‑opportunity employer and welcome applicants from all backgrounds.

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