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Key Information
Job title: Quality Assurance Engineer
Salary: Circa £70,000
Grade: MMG0
Contract details: London Underground
Location: Various TFL Site Locations
Overview of Project / Role
As a Quality Assurance Engineer you will provide evidence to the Head of Fleet that First Line Assurance activities (including Safety Critical Parts and Items) within Asset Operations Fleet comply with LUL Cat 1 Safety Critical Engineering Standard S2180 and the documented Train Maintenance Regime. You will ensure specified levels of safety, quality, reliability and cost are consistently achieved and driven down by suppliers of Rolling Stock spares, overhaul and repair services. As part of a team you will structure, conduct, monitor and report on Routine Condition Audits (RCAs) for Rolling Stock as a mandatory requirement of LUL Operator Safety Certification, under ROGS (Railway and Other Guided Systems) to ensure local business risks are understood, addressed and compliant with S2180.
Key Accountabilities
- Provide documented evidence of Assurance to the Relevant Project Manager and Head of Fleet that all internal/external suppliers and maintenance processes comply with safety‑critical rolling stock engineering standard S2180.
- Evaluate potential new suppliers and provide expert quality‑assurance advice, coaching and development to meet required standards while supporting the TFL procurement process through the PQQ, ITT and contract award stages and onto contract implementation.
- Ensure suppliers deliver in line with the specification in TFL Contracts by developing, reviewing and approving suppliers’ Quality Plans, Inspection & Test Plans and PFMEAS.
- Provide quality‑assurance advice and guidance to Operations, Commercial and Procurement for Fleet Project programmes and renewals to ensure compliance with quality and national standards.
- Coordinate and undertake audits of Fleet local departmental management & maintenance processes to ensure employees work in accordance with stated requirements.
- Identify and implement improvements to the supply chain and internal processes to drive down the cost of warranty claims.
- Conduct FAI’s, PFMEAs and process inspections to ensure all items are correct at the point of use and to reduce nil stocks and costs.
- Structure, conduct, monitor and report on Routine Condition Audits (RCAs) to understand and reduce local business risks, and maintain warranty claim management to improve reliability.
- Support Fleet & Central Engineering on investigations and process improvements to implement best practice and drive continuous improvement in quality assurance.
Skills, Knowledge & Experience
Skills:
- Proven ability to communicate verbally and in writing with people at all levels, including external and internal stakeholders. (Essential)
- Ability to present information clearly to gain buy‑in at different organisational levels. (Essential)
- Self‑motivated and able to work with minimal supervision. (Essential)
- Numerate and able to analyse complex data and formulate improvement plans. (Essential)
- Proficient in IT applications such as MS Office and Excel. (Essential)
- Demonstrated commercial awareness applied to complex business problems.
- Diplomatic judgment, resolve and unquestionable integrity. (Essential)
Knowledge:
- Knowledge of LUL Operators Safety Certification, ROGS, Railway Group Standards and relevant safety legislation (Health & Safety at Work Act, Fire Precautions Act 1971). (Essential)
- Considerable experience or ability to attain an IRCA registered ISO 9001 Lead Auditor certification. (Essential)
- Knowledge of quality‑assurance techniques and improvements for safety‑critical parts and items within a railway or manufacturing environment.
- Knowledge of supplier quality development and auditing. (Essential)
- Accreditation or ability to acquire a Routine Condition Audit accreditation.
- Railway/automotive/process/manufacturing engineering background, at least BTEC/HNC level (Mechanical and/or Electrical) with relevant quality‑assurance experience. Practical experience with tools such as G8D, Pareto, statistical analysis, PFMEA.
Experience:
- Experience in quality‑assurance techniques and improvements within a railway or manufacturing environment. (Essential)
- Ability to review and interpret British and International standards to provide compliance guidance.
- Experience in supplier quality development and auditing.
- Experience with quality‑assurance and problem‑solving tools such as G8D, Pareto, statistical analysis, PFMEA.
- Business‑focused with commitment to continuous improvement, performance, reliability and financial efficiency.
Application Process
- Please apply using your CV only.
- Include the skills, knowledge and experience highlighted in the advert within your CV.
- PDF format preferred; do not include photographs or images.
Vetting Process
At Transport for London, safety, trust and fairness guide our recruitment. Our Vetting Charter explains the checks carried out before you join us, ensuring we create a safe, inclusive and reliable network for everyone we serve. All offers are subject to satisfactory right‑to‑work checks; candidates must demonstrate right to work in the UK. TfL cannot offer visa sponsorship for this role.
Equality, Diversity and Inclusion
We are a disability confident employer and will guarantee an interview to any disabled candidate who meets all essential criteria. We are committed to equality, diversity and inclusion and aim to represent the city we serve.
Benefits
- Final salary pension scheme
- Free travel on the TfL network
- 75% reimbursement of standard‑class National Rail ticket cost from home or 75% reimbursement on a 28‑day flexi ticket
- 29 days annual leave plus public and bank holidays
- Hybrid working approach where business and role requirements allow
- Private healthcare discounted scheme (optional)
- Tax‑efficient cycle‑to‑work programme
- Retail, health, leisure and travel offers
- Discounted Eurostar travel
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