Engineering Manager

Engineering Manager – Borehamwood, England, United Kingdom

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Engineering Manager to join the team located in Watford. The Engineering Service Manager will be responsible for overseeing all aspects of administration and engineering related to the client‑occupied buildings, ensuring efficient operation of critical and non‑critical services.

Key Accountabilities

• Provide leadership and ensure that contractual commitments are met and exceeded.
• Ensure opportunities for the strategic development of the contract are exploited.
• Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety processes are effectively implemented and regularly reviewed.
• Ensure contracts are staffed by fully competent teams.
• Ensure development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth are met and exceeded.
• Ensure customer focus within all areas of operational activities and maintain effective relationships with key client contacts.
• Promote and maintain core CBRE values.
• Support the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support mobilisation as required on new contracts.
• Day-to-day supervision, operations and maintenance of all electrical and mechanical plant services, primarily PPM and reactive works.
• Daily management of engineering team – day and shift engineers.
• Direct, instruct and supervise all contractors and subcontractors, ensuring staff compliance with working practice.
• Collect weekly building load readings and carry out load assessments on UPS, HV/LV systems, reporting any major inconsistencies or abnormalities.
• Ensure the shift log system is updated and complete and that subcontractor visits are logged with any major incidents/problems attended to.
• Complete monthly and quarterly engineering reports, noting significant events or activities and areas of concern.
• Report any matters impacting the smooth running of the building and facilities to senior management through the full escalation procedure.
• Monitor critical areas for cleanliness, ensuring plant rooms and equipment are regularly checked, cleaned and maintained.
• Assist the project team with all technical and operational problems that may arise.
• Conduct regular reviews of operating procedures, making recommendations for improvement and ensuring appropriate emergency/contingency procedures for critical systems.
• Liaise with senior management on all aspects of contract problems and regularly update on all engineering issues.
• Maintain O&M manuals, test equipment and build drawings.
• Operate building plants in accordance with manufacturer instructions and original design specification.
• Produce and construct current CEWA’s and risk assessments used throughout all facilities and sites, ensuring all work is inspected prior to closure of work permits.
• Ensure staff is conversant with the operation and control of critical and non‑critical systems installed with the client’s portfolio. Spare parts to be checked on delivery for conformity and compliance with the QA policy.
• Manage holiday, sickness and maintain correct and required shift levels within the building.
• Identify training needs/assist in arranging training for engineers.
• Issue workloads (both PPMs and reactive) on a daily basis as governed by day‑to‑day operation.
• Manage engineering services with HV/LV, UPS and building management systems.
• Operate all systems within the building in a competent, effective and efficient manner (including HV operations), adhering to CWES guideline and bulletins.

Dimensions

• Accountable to the CBRE functional heads, as appropriate.
• Accountable day‑to‑day to the relevant client contacts.
• Line management responsibility for a contract team and indirectly for relevant sub‑contractors.
• Financial responsibility for the delivery of plan commitments for the contract.

Person Specification

Essential

• Recognised apprenticeship, ONC / BTEC Electrical/Mechanical engineering or equivalent.
• Proven experience in business critical engineering systems.
• A strong and committed team player capable of prioritising and solving problems, utilising innovative solutions.
• Well‑organised with good task management skills.
• Good written and verbal communication skills.
• Computer literate.
• Five years experience in a related environment.
• Strong people management skills.
• Positive and proactive approach to work and able to work on own initiative and as part of a team.
• Able to change work pattern at short notice to meet the requirements of the client.
• HV authorised person.

Desirable

• Health & Safety qualification.

CBRE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability or veteran status.

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