Job Overview
Job Category: OperationsPosition Type: PermanentTarget Openings: 8
Opportunity
If you take genuine pride in helping people and love solving problems, you will look forward to coming to work every day. As a Sales Consultant, you will be on the front lines, helping the UK’s small business heroes and making sure they get the right cover to protect their livelihood. This is not just a simple transaction; it is about being relatable and offering genuinely informed advice to new business customers.
Responsibilities
- Driving Growth: Handling inbound and outbound calls to sell new policies to prospective customers taking them through the new business sales process from start to finish.
- Ensuring Accuracy: Processing card payments and Direct Debits with top‑tier attention to detail.
- Championing Quality: Delivering exceptional customer service while expertly navigating regulated guidelines and ensuring mandatory compliance information is delivered clearly on every call.
Requirements / Qualifications
- Sales Experience: You have worked on the phone in an environment driven by targets and KPIs.
- Quality Focus: You are entirely comfortable with quality assurance practices, such as routine call listening, and understand the importance of delivering compliant information on regulated calls.
- Resilience: You work well under pressure, remain focused, and are naturally curious.
- Industry Knowledge: Ideally, you have experience in a regulated environment, or you possess transferable skills that make you a perfect fit.
Salary & Performance‑Based Progression
Alongside a bonus structure tied to your sales that provides an On‑Target Earnings (OTE) of circa £33,000, we offer a clear, positive pathway to increase your basic salary based on your performance:
- Starting Salary: £27,280.50
- £28,411.50: With a view to moving to this tier within your first 6 months, all being well.
- £31,648.50: Opportunity to progress after 12 months at Tier1, driven by high performance.
- £34,866.00: Opportunity to progress after 12 months at Tier2.
- £40,033.50: Opportunity to progress after 12 months at Tier3.
Logistics & Work-Life Balance
- Start Date: We are gearing up for a new intake on the 10th of August.
- Working Pattern: This is a hybrid role. You will work eight days per month from our Northampton hub. We will provide all the equipment you need to work from home on the other days; you just need a hardwired broadband connection with a speed of 20Mbps or more.
- Hours: Monday to Friday, 9am to 5:30pm. You will also work 1 in 3 Saturdays from 9am to 2pm, which will start after your first 3 months. Saturday shifts are paid as overtime on top of your basic salary.
Benefits of Working at Simply Business
- Great work‑life balance where workloads are manageable and everyone has the flexibility to work hybrid on top of the 25 days annual leave (plus bank holidays), we offer the option to buy five more days of holiday with your flexible benefits.
- Flexible parental leave allows you to approach an important time how you want – with six months full pay to the primary caregiver and four weeks full pay if you’re the secondary caregiver.
- Life event leave – an extra days leave every two years for those big moments in your life like moving house or your birthday.
- Long‑serving employees get a two week paid sabbatical after five years of service, then four weeks off after ten years of service.
- Private medical insurance through BUPA, that covers any pre‑existing condition is a core benefit.
- Health cash plan that covers your everyday medical expenses.
- Competitive salary based on your experience and the current market.
- Potential to earn an annual bonus based on performance.
- Access to tools to support your personal development on our dedicated learning platform.
- Support for your mental health with access to counselling.
- We match what you put into your pension up to five per cent.
- Tax‑free sum that’s four times your basic salary with our life assurance policy, with the option to increase it to ten times through our flexible benefit scheme.
- Salary sacrifice car scheme gives you the option to buy a brand new, fully insured, and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service).
- Flexible benefits scheme gives you an allocated amount to use each year on benefits like critical illness cover, dental insurance, travel insurance, or a gym membership.
Employment Practices
Simply Business is committed to providing equality and opportunities for all employees and candidates considering a career with us. We offer a workplace where colleagues are treated with respect and dignity. We don’t (and won’t) discriminate either directly or indirectly on the grounds of race, colour, religion, belief, political opinion, disability, nationality, ethnic origin, sex, sexual orientation or relationship status at any stage of the hiring process or during the course of your employment.
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