Transport Co-Ordinator

Transport Coordinator

Location: CullomptonShift Pattern: 4 on / 4 off (Days) 06:00 – 18:00 shifts

About the Company

Our client is a leading distribution and logistics company committed to delivering high-quality transport and supply chain solutions across the UK. With a strong focus on operational excellence, compliance, and customer service, they offer a supportive working environment and excellent opportunities for career development.

The Role

We are currently recruiting for a Transport Operator on behalf of our client based in Cullompton. This is an excellent opportunity to join a busy transport operation, supporting the day-to‑day administration and coordination of transport activities while ensuring high levels of efficiency and customer satisfaction.

Key Responsibilities

• Work closely with the Transport Manager to support, motivate, and coordinate the transport team, ensuring the effective utilisation of drivers and fleet resources.
• Assist in the day‑to‑day management of transport operations, including dispatch coordination, driver debriefs, and monitoring operational activities.
• Build and maintain strong working relationships with customers to ensure service expectations are consistently met.
• Manage driver communications and debriefs, ensuring efficient deployment of resources and effective planning of workloads.
• Produce regular operational reports, highlighting performance, customer feedback, and any operational challenges.
• Monitor and support compliance with all health and safety procedures, transport regulations, and company policies.
• Respond professionally to customer, driver, and internal queries via telephone, email, and face‑to‑face communication.
• Assist with the production and analysis of key performance indicators (KPIs) and daily operational statistics.
• Support compliance activities relating to transport legislation and company procedures.
• Coordinate responses to vehicle breakdowns and operational disruptions, minimising impact on service delivery.
• Promote a positive team culture by supporting colleagues and contributing to continuous improvement initiatives.

Requirements

• Previous experience within a transport or logistics environment.
• Good understanding of the Working Time Directive and EU Driver Hours Regulations.
• Strong communication and interpersonal skills, with the ability to build relationships at all levels.
• Excellent geographical knowledge of the UK road network.
• Strong organisational skills with the ability to prioritise and manage a varied workload.
• High level of accuracy and attention to detail.
• Ability to work effectively as part of a team and use initiative when required.
• Proficient in Microsoft Office applications, including Word, Excel, and Outlook.

Salary & Benefits

• Competitive salary of £30,000 – £32,000 per annum, depending on experience.
• 06:00 – 18:00 shifts on a 4 on / 4 off rota.
• Ongoing training and development opportunities.
• Excellent holiday entitlement.
• Pension scheme and life assurance.
• Health and wellbeing support programmes.
• Retail discount schemes.
• Cycle to Work scheme.
• Additional holiday purchase options.
• Volunteer day initiatives.
• Supportive team environment with opportunities for career progression.

#J-18808-Ljbffr…