Customer Team Leader – Council Tax & Digital Services

We Manage Jobs(WMJobs) is seeking a Customer Team Leader for the Council Tax department based in Walsall. This permanent position involves leading a team to provide a high level of customer experience while promoting a positive working culture.

Key responsibilities include leading change, managing team performance, and ensuring compliance with council procedures. Candidates must have Council Tax experience and be prepared for out-of-hours support on a rota basis.

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