Customer Service & Case Administration Officer – Flexible Hours

Company: Ministry of Justice
Apply for the Customer Service & Case Administration Officer – Flexible Hours
Location: Stoke on Trent
Job Description:

The Ministry of Justice is seeking a Query Management & Case Administration Officer in Stoke-on-Trent. You will be the first point of contact for court users, assisting with queries and supporting case management.

The ideal candidate will possess excellent customer service skills and demonstrate organisational and time management abilities. We offer a flexible working environment and a competitive benefits package including a starting salary of £18,884.

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Posted: June 27th, 2026