Helpdesk Team Leader: Lead, Support & Develop Teams

Company: Mears Group
Apply for the Helpdesk Team Leader: Lead, Support & Develop Teams
Location: Rainham
Job Description:

Mears Group is looking for a Helpdesk Team Leader in Rainham, London. This role involves managing Helpdesk Operators while ensuring excellent customer service delivery. You’ll be responsible for performance reviews and training, alongside administrative support.

The ideal candidate should have exceptional customer service and Microsoft Office skills, and previous management experience is preferred. The position offers a competitive salary of up to £30,975 and various employee benefits, including 25 days annual leave.

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Posted: June 28th, 2026