Closing Date for Application: Saturday, 18/07/2026.
Polypipe Building Products, part of the Genuit Group, focuses on delivering solutions to the residential sector, providing drainage systems, rainwater solutions, and plastic plumbing products.
Role Overview
Act as a first line support and ensure the security, safety, and well‑being of all personnel and visitors while maintaining outstanding customer service.
Key Responsibilities
- Maintain a safe and secure environment to protect company property, staff, and visitors.
- Deliver a professional and friendly meet‑and‑greet service, clearly communicating site policies and procedures.
- Conduct regular internal and external patrols of the premises.
- Monitor fire alarms, security systems, building systems, and CCTV in line with legal and company standards.
- Manage access and egress for staff, contractors, visitors, and vehicles.
- Book deliveries and maintain accurate site logs and records.
- Respond promptly and effectively to incidents, alarms, and emergency situations.
- Identify and report damage, faults, irregularities, and potential risks.
- Complete accurate incident reports and daily documentation.
- Communicate effectively with supervisors and management.
- Provide excellent customer service at all times.
- Confidently use computer systems, including Microsoft Word and Excel.
- Demonstrate professional telephone etiquette.
- Support and promote Health & Safety procedures.
- Ensure full compliance with SIA standards and site‑specific procedures.
- Provide cover at other sites when required.
Skills & Requirements
- Professional, trustworthy, and reliable with sound judgement and high integrity.
- Calm, courteous, and approachable, able to manage multiple responsibilities effectively.
- Assertive and vigilant, able to make quick, informed decisions when it matters most.
- Strong understanding of confidentiality and the importance of discretion.
- Comfortable working independently as well as collaboratively within a team.
- Excellent attention to detail with a methodical and diligent approach.
- Confident using IT systems, including Microsoft Office (Word, Excel, email).
- Holds a valid SIA Licence.
- Physically able to carry out regular site patrols.
- Strong communication and interpersonal skills.
- Able to remain calm and professional in high‑pressure situations.
- Previous security experience is desirable but not essential – full training provided for the right candidate.
Working Hours
Monday – Thursday: 10:00am – 7:00pmFriday: 10:00am – 6:30pm
Benefits
- 25 days annual leave.
- Contributory pension scheme – matched up to 8%.
- Life assurance.
- Enhanced maternity & paternity pay.
- Save‑as‑you‑earn Sharesave Scheme.
- Various health & wellbeing initiatives including complimentary occupational health, on‑site physiotherapy, and counselling services.
- Staff discount on all Genuit Group products.
We are committed to creating a safe, inclusive, and supportive workplace where everyone feels like they belong.
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