2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more.
About the role
We’re looking for an exceptional Transport Operations Manager to lead a diverse transport operation that supports critical NHS services across East Kent. From ensuring pathology samples reach laboratories on time to managing pharmacy deliveries, staff transport, fleet operations, and specialist transport support services, you’ll play a key role in delivering safe, efficient and reliable services that directly support patient care.
Please note: This role is open to internal applications only.
As Transport Operations Manager, you’ll:
- Lead and inspire a team of Logistics Team Leaders and professional drivers across multiple sites.
- Manage a fleet of lease vehicles, ensuring full compliance, maintenance and lifecycle planning.
- Oversee transport services including pathology collections, pharmacy deliveries, internal post, staff shuttle services, taxi and courier bookings.
- Ensure services consistently achieve contractual KPIs and Service Level Agreements.
- Manage an annual operational budget, identifying efficiencies while maintaining excellent service quality.
- Build strong relationships with clinical teams, senior stakeholders and external partners.
- Champion continuous improvement, customer satisfaction and operational excellence.
- Ensure full compliance with transport legislation, fleet governance, health & safety, and regulatory requirements.
- Develop business continuity plans and lead service transformation initiatives.
About you
- Experience leading transport or logistics operations across multiple sites, with a proven track record of managing large teams within a busy operational environment.
- Strong knowledge of transport logistics, fleet management and operational planning.
- Experience managing budgets and delivering measurable performance improvements.
- Excellent communication and stakeholder management skills.
- A Level 5 qualification (or equivalent experience) in Operational Management or Transport Management.
- A full UK driving licence with D1 entitlement.
- The ability to travel across Trust sites.
- A commitment to achieving (or already holding) a Certificate of Professional Competence (CPC) in Road Haulage and Passenger Transport.
What We Offer
- Generous Annual Leave: 26 Days + Bank Holidays with the opportunity to buy or sell leave.
- Company Pension
- Onsite Childcare Facilities
- Cycle to Work Scheme: Employee Assistance Programme
- Discounts on travel, accommodation, airport parking, holidays, skiing, and travel extras.
- Access to Blue Light Card
- Access to our employee benefits platform
- Subsidised bus pass.
- Savings on health and beauty, gifts, toys, fashion, and entertainment.
- Training and development opportunities, including functional skills training.
- Social values are at the core of 2gether Support Solutions. We are committed to fostering a diverse and inclusive workforce that truly represents our local communities. We welcome applications from individuals of all backgrounds, abilities, and experiences. As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all.
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