D365 Sales & Marketing Delivery Lead

Salary: £? – ? per year

Requirements

• 10+ years experience delivering CRM solutions with a strong focus on Microsoft Dynamics 365 CE
• Proven experience leading large-scale Dynamics 365 Sales and Marketing implementations
• Strong background in the Energy and Utilities sector, with UK experience preferred
• Hands‑on Agile delivery experience using Scrum and SAFe
• Strong stakeholder management experience at senior level
• Experience in delivery governance, planning, and programme execution
• Knowledge of lead‑to‑cash, customer journey orchestration, and customer lifecycle management
• Familiarity with Power Platform and Azure integration services
• Microsoft Dynamics 365 and/or Power Platform certifications desirable
• Agile certifications such as Scrum Master, SAFe, or equivalent desirable
• Strong communication, influencing, and problem‑solving skills
• Experience working in complex, fast‑paced transformation environments

Responsibilities

• Lead end‑to‑end delivery of Microsoft Dynamics 365 CE Sales and Marketing programmes from initiation through to hypercare
• Define and manage delivery plans, milestones, timelines, and governance frameworks
• Oversee solution design, build, testing, deployment, and adoption activities
• Lead Agile delivery using Scrum and SAFe methodologies, including backlog prioritisation and ceremonies
• Manage RAID and ensure effective mitigation strategies
• Act as the primary bridge between business stakeholders and technical delivery teams
• Facilitate workshops to translate business requirements into scalable Dynamics 365 solutions
• Ensure best practices across Dynamics 365 Sales, Marketing, and Customer Engagement processes
• Oversee integration, data, and analytics considerations including Power Platform and Azure services
• Drive cross‑functional collaboration and a high‑performance delivery culture

Technologies

• Azure
• CRM
• Marketing
• Office 365
• Cloud
• DevOps

More

We are a leading global technology and consulting organisation delivering a large‑scale Microsoft Dynamics 365 Customer Engagement transformation programme within the Energy and Utilities sector. This is a senior, business‑facing contract role based in Central London, working in a hybrid model with 2 days onsite per week. The contract runs for 6 months and offers a day rate of £550 to £595 inside IR35. We are offering an excellent opportunity to play a key role in a high‑profile digital transformation programme within a major enterprise environment.

last updated 26 week of 2026

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