Audio Visual (Av Engineer)-Hedge Fund-Infrastructure,Webex,Zoom,Cisco,Troubleshooting – Contract

What You’ll Do

• Provide hands‑on support for on‑site AV equipment, including troubleshooting, repair, and preventive maintenance across conference rooms and event spaces
• Monitor, maintain, and support Back End AV infrastructure to ensure reliability, performance, and a consistent end‑user experience
• Set up, test, and manage conference room AV systems to enable seamless meetings, presentations, and collaboration
• Deliver Real Time troubleshooting during meetings, resolving video, audio, and conferencing issues quickly and effectively
• Coordinate and execute AV support for live and hybrid events, including town halls, webinars, and training sessions
• Operate AV equipment during events to ensure high‑quality audio and video delivery
• Partner closely with Facilities, IT, and Engineering teams on room standards, system upgrades, changes, and new AV solutions
• Serve as an escalation point for complex AV issues, document procedures and troubleshooting records, and perform daily readiness checks to prepare systems for use

What You Bring

• At least 3 years of operations experience supporting conferencing and audio‑visual technologies
• Strong knowledge of collaboration platforms, including WebEx, Zoom, Microsoft Teams, and Google Meet
• Hands‑on experience with room‑based conferencing systems, including Cisco TelePresence, Room Series, and DTEN
• Expertise with AV control systems, DSPs, and peripheral technologies such as Crestron, QSC, Lightware, and Shure
• Understanding of AV networking concepts and technologies, including IP‑based AV, video over IP, and audio networking
• Experience with inventory management, asset tracking, technical documentation, troubleshooting records, and end‑user reference materials
• Exceptional customer support and communication skills, including experience supporting VIP and C‑level stakeholders in high‑pressure situations
• Bachelor’s degree in Computer Science or a related field, or equivalent experience; familiarity with Cisco voice and video infrastructure and AV certifications such as Dante, Q‑SYS, or CTS are a plus

Inside IR35 – 5 days a week on site, Central London based – Long term contract

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