**Job Identification:** 212440
**Job Category:** Catering and Event Services
**Job Schedule:** Full time
**Salary** u00a327,966.12 per year plus Sales Incentives
**Exceptional Hospitality Starts with You**
The Hilton London Canary Wharf is a modern, full-service hotel with 282 Guestrooms in the heart of Londonu2019s financial district. Conveniently located just 2 minutes from South Quay DLR Station and 5 minutes from Canary Wharf underground station. Close to the City, Olympic Park and the O2, the hotel welcomes a wide range of guests here on business and leisure. Consistently voted within the top 5 Hilton properties within the UK & Ireland.
A WORLD OF REWARDS
**Annual Salary of u00a327,966.12** Incredible travel perks u2013 Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program Own a piece of Hilton u2013 Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future Paid parental leave u2013 Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents Personalized caregiving support u2013 Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones Crisis concierge u2013 In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care Mental health resources u2013 Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counselling and support through our best-in-class Employee Assistance Program (EAP) Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Free and healthy meals when on duty
_*Benefits availability may vary depending on Team Memberu2019s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan._
**The role will be responsible for the GC&E function of 2 hotels u2013 Hilton London Canary Wharf and Hilton London Tower Bridge.**
This roles focuses on providing admin support to the GC&E team with a focus on maintaining the system with accuracy and assisting the team with ad hoc tasks.
**Here’s what you’ll do during a typical day:**
Accurately load and maintain enquiries and bookings within the Delphi FDC system. Conduct weekly audits of bookings in Delphi FDC, ensuring all records are accurate, complete, and updated in line with current business requirements. Liaise closely with the G&CE team to monitor, maintain, and improve the accuracy and integrity of data recorded in Delphi. Produce and distribute Delphi reports as requested by the GC&E Director or Cluster Commercial Director. Maintain office tracking boards, ensuring all operational and sales information is accurate and up to date. Manage office stationery inventory, including stock monitoring, ordering, and maintaining adequate supplies. Coordinate client giveaway items and merchandise, including stock ordering, liaising with internal departments, and maintaining accurate inventory trackers. Develop and maintain a comprehensive knowledge of the hotel’s products, services, facilities, and the local area to effectively support the sales team and internal stakeholders. Provide occasional operational support to the GC&E Sales team by covering enquiries and administrative tasks during periods of sickness, annual leave, or other unforeseen absences. Provide additional administrative support to the GC&E team as required, undertaking ad hoc duties appropriate to the role and supporting the smooth operation of the department.
**What It Takes to Make the Stay**
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
**Join an Award-Winning Workplace Culture**
At Hilton, we donu2019t just deliver exceptional experiences for our guestsu2014we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, weu2019ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the Worldu2019s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, weu2019re setting new standards for the future of travel.
Whether youu2019re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the careeru2014and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why weu2019re more than a great place to stayu2014weu2019re a great place to work….