Compliance Performance Officer
Posting Start Date: 25/06/2026
Posting End Date: 14/07/2026
Department: Community & Children’s Services Department
DBS Level: Enhanced
Security Vetting: No security vetting required
Political Restricted Post: No
BPSS check: No
Salary: £44,110‑£49,140 per annum including Inner London Weighting
Contractual Hours: 35 hours per week
Basis: Full Time, Fixed Term contract for 12 months
Workplace Category: Hybrid – expected to be in the office at least 3 days per week or 60% of working time in office
About the role
The City of London Corporation’s Housing Property Services team monitors and maintains statutory property compliance across a housing portfolio of 3,024 homes within the Housing Revenue Account (HRA).
We are seeking a Compliance Performance Officer to provide interim cover within the Property Services team. The role is responsible for monitoring, examining and reporting on statutory compliance performance across housing assets – ‘Big Six+’, with a focus on supporting legal, regulatory and organisational assurance.
Support operational teams, internal stakeholders and external contractors by interpreting compliance data, identifying trends and risks, and producing reports that inform service delivery, audit readiness and performance improvement.
What you’ll be doing
- Maintain and update compliance monitoring systems (e.g., Civica, Keystone) to reflect planned and completed statutory inspections, servicing and remedial actions across compliance areas: fire, gas, asbestos, legionella, electrical, lifts.
- Collect, maintain and analyse statutory compliance data across housing assets, ensuring data accuracy, integrity and consistency across compliance areas.
- Interpret compliance data to identify trends, risks and areas of non‑compliance, escalating issues and supporting remedial and preventative planning across compliance areas.
- Produce regular and ad‑hoc performance reports using Excel and other reporting tools to support management oversight and decision making.
- Support the monitoring of compliance related KPIs and provide data and insight that contributes to Tenant Satisfaction Measures (TSMs).
- Lead on planning and coordinating access arrangements for statutory inspections and remedial works, working closely with estate staff, operational colleagues and contractors to ensure access is secured.
- Liaise with contractors and internal teams to follow up overdue actions and support improvements in compliance performance.
- Support audits, assurance exercises and responses to internal or external regulatory queries.
- Contribute to the development and maintenance of procedures, data standards and system improvements that support effective compliance governance.
About You
- Experience collecting, maintaining and analysing compliance related data within a housing, asset, CAFM or compliance management system.
- Understanding of statutory property compliance obligations within housing (fire safety, gas safety, asbestos management, legionella control, electrical safety, lifting equipment).
- Strong working knowledge of Microsoft Excel, including formulas, lookups and pivot tables, with the ability to produce clear and accurate reports.
- Experience working with large datasets and maintaining high levels of accuracy and attention to detail.
- The ability to work independently, manage competing priorities and respond to changing operational demands.
- Clear written and verbal communication skills, with confidence to work with contractors, colleagues and senior stakeholders.
An IOSH Working Safely qualification (or equivalent Health & Safety qualification) or a commitment to obtain within 6 months.
Why Join us
Working for the City of London Corporation offers the opportunity to contribute directly to the safety, quality and performance of housing services delivered to residents.
Within Property Services, you will play a key role in supporting statutory compliance, performance reporting and service improvement, while working as part of a collaborative and professional team.
We offer hybrid working, a supportive working environment and the opportunity to develop your experience in housing compliance and performance management.
This post is exempt from the Rehabilitation of Offenders Act and requires an Enhanced Disclosure & Barring Service check.
Benefits
Competitive salary and membership of the Local Government Pension Scheme.
All‑round package of life‑improving benefits and offers – interest‑free season ticket and bicycle loans, discounts on health and wellbeing, arts and culture.
The City of London Corporation is committed to safeguarding and promoting the welfare of children and young people.
The City of London Corporation is undergoing a programme to ensure pay and reward practices are competitive and equitable across the organisation.
Equal Opportunities: The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.
We reserve the right to close the advert earlier should we receive a high number of applications.
Closing date: 23:59pm on 14 July 2026.
Interviews: will be held w/c 3 August 2026.
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